Nabla Partners with Denver Health to Enhance Clinician Wellbeing and Patient Care
In a groundbreaking partnership, Nabla, a frontrunner in ambient AI solutions for healthcare professionals, has recently joined forces with Denver Health, effectively the largest safety-net healthcare system in Colorado. This collaboration is not only a significant advancement for Nabla but also a transformative step in enhancing the well-being of clinicians as well as the quality of care given to patients in need.
Denver Health serves a remarkable one-quarter of Denver's annual population, primarily catering to individuals who are uninsured, underinsured, or have restricted access to healthcare. The challenges faced by safety-net health systems are immense, with an ever-increasing administrative load primarily caused by the complex needs of its patients and a growing shortage in healthcare personnel. Statistically, it has been reported that every hour spent with a patient necessitates about two hours dedicated to administrative tasks, which often extends beyond the regular working hours, aggravating clinician burnout.
Recognizing this reality, Denver Health has taken proactive measures to streamline its operations to optimize patient care and support its diverse workforce. The deployment of Nabla’s advanced ambient AI technology marks a pivotal enhancement in attaining these goals, with tangible benefits already seen during an eight-week pilot program that involved 50 clinicians across twelve medical specialties. This extensive roll-out included areas such as family medicine, behavioral health, neurology, rheumatology, and infectious diseases, leading to over 6,000 patient visits during the trial phase.
One of the most notable outcomes from this pilot was a staggering 40% decrease in time spent on note-typing during patient appointments. Clinicians also reported a reduction in "Pajama Time"—the hours worked beyond regular shifts—by 13%, along with 82% of pilot participants feeling significantly less pressured during patient visits. Moreover, patient satisfaction metrics soared, with scores increasing by fifteen points, credited to enhanced communication between patients and their doctors, a direct result of the AI’s involvement.
Dr. Daniel Kortsch, Associate Chief Medical Information Officer AI, highlighted the positive shifts in workplace dynamics, stating that healthcare providers quickly noted improvements in their face-to-face interactions and work-life balance. He described the overwhelming gratitude expressed by doctors who felt a renewed sense of efficiency and satisfaction in their roles thanks to Nabla. This partnership paves the way for future improvements, as it continues to innovate within the safety-net health system framework.
Nabla’s AI system has the distinct advantage of seamlessly integrating with Epic, Denver Health’s electronic health record (EHR) platform. This integration has allowed clinicians to save time, as they found themselves spending 40% less time on writing Epic notes due to the AI, which enhances the accuracy of the documentation.
Material benefit can also be seen in Nabla’s multilingual capabilities, allowing compatriots profiting from Spanish, French, and Russian versions of its system to effectively facilitate better communication with non-native English-speaking patients. Additionally, after each encounter, Nabla generates clinical notes almost instantaneously, complete with custom instructions tailored to patients and caregivers in their preferred language. This approach has not only fostered patient engagement but also advanced treatment compliance, thereby fostering overall health outcomes.
Expressing his appreciation, Alex LeBrun, Co-Founder and CEO of Nabla, stated, "We are privileged to partner with Denver Health, allowing us to enhance care delivery for an underserved population. This development enables clinicians to focus mainly on patient care instead of administrative duties, fortifying the doctor-patient bond and driving us closer to health equity while alleviating clinician burnout."
Following the initial accomplishments of the pilot program, the positive response has led to a rapid adoption of Nabla across the broader organization, with nearly 400 clinicians registering for the ambient AI assistant within the first week of its system-wide deployment. By the end of the first month, Nabla data indicated it had been utilized in almost 16,000 clinician-patient encounters.
Looking ahead, the partnership aims to broaden its scope further. Denver Health and Nabla intend to refine coding optimization pertaining to Clinical Documentation Improvement (CDI) and Hierarchical Condition Category (HCC). They will also work on tailoring clinical note templates better suited to address the unique needs of transgender patients effectively.
This collaborative endeavor, underscored by shared visions of augmenting public health care, drives home the necessity of leveraging technology in fostering sustainable, efficient healthcare delivery that stands resilient against traditional challenges.
Denver Health serves a remarkable one-quarter of Denver's annual population, primarily catering to individuals who are uninsured, underinsured, or have restricted access to healthcare. The challenges faced by safety-net health systems are immense, with an ever-increasing administrative load primarily caused by the complex needs of its patients and a growing shortage in healthcare personnel. Statistically, it has been reported that every hour spent with a patient necessitates about two hours dedicated to administrative tasks, which often extends beyond the regular working hours, aggravating clinician burnout.
Recognizing this reality, Denver Health has taken proactive measures to streamline its operations to optimize patient care and support its diverse workforce. The deployment of Nabla’s advanced ambient AI technology marks a pivotal enhancement in attaining these goals, with tangible benefits already seen during an eight-week pilot program that involved 50 clinicians across twelve medical specialties. This extensive roll-out included areas such as family medicine, behavioral health, neurology, rheumatology, and infectious diseases, leading to over 6,000 patient visits during the trial phase.
One of the most notable outcomes from this pilot was a staggering 40% decrease in time spent on note-typing during patient appointments. Clinicians also reported a reduction in "Pajama Time"—the hours worked beyond regular shifts—by 13%, along with 82% of pilot participants feeling significantly less pressured during patient visits. Moreover, patient satisfaction metrics soared, with scores increasing by fifteen points, credited to enhanced communication between patients and their doctors, a direct result of the AI’s involvement.
Dr. Daniel Kortsch, Associate Chief Medical Information Officer AI, highlighted the positive shifts in workplace dynamics, stating that healthcare providers quickly noted improvements in their face-to-face interactions and work-life balance. He described the overwhelming gratitude expressed by doctors who felt a renewed sense of efficiency and satisfaction in their roles thanks to Nabla. This partnership paves the way for future improvements, as it continues to innovate within the safety-net health system framework.
Nabla’s AI system has the distinct advantage of seamlessly integrating with Epic, Denver Health’s electronic health record (EHR) platform. This integration has allowed clinicians to save time, as they found themselves spending 40% less time on writing Epic notes due to the AI, which enhances the accuracy of the documentation.
Material benefit can also be seen in Nabla’s multilingual capabilities, allowing compatriots profiting from Spanish, French, and Russian versions of its system to effectively facilitate better communication with non-native English-speaking patients. Additionally, after each encounter, Nabla generates clinical notes almost instantaneously, complete with custom instructions tailored to patients and caregivers in their preferred language. This approach has not only fostered patient engagement but also advanced treatment compliance, thereby fostering overall health outcomes.
Expressing his appreciation, Alex LeBrun, Co-Founder and CEO of Nabla, stated, "We are privileged to partner with Denver Health, allowing us to enhance care delivery for an underserved population. This development enables clinicians to focus mainly on patient care instead of administrative duties, fortifying the doctor-patient bond and driving us closer to health equity while alleviating clinician burnout."
Following the initial accomplishments of the pilot program, the positive response has led to a rapid adoption of Nabla across the broader organization, with nearly 400 clinicians registering for the ambient AI assistant within the first week of its system-wide deployment. By the end of the first month, Nabla data indicated it had been utilized in almost 16,000 clinician-patient encounters.
Looking ahead, the partnership aims to broaden its scope further. Denver Health and Nabla intend to refine coding optimization pertaining to Clinical Documentation Improvement (CDI) and Hierarchical Condition Category (HCC). They will also work on tailoring clinical note templates better suited to address the unique needs of transgender patients effectively.
This collaborative endeavor, underscored by shared visions of augmenting public health care, drives home the necessity of leveraging technology in fostering sustainable, efficient healthcare delivery that stands resilient against traditional challenges.
Topics Health）
【About Using Articles】
You can freely use the title and article content by linking to the page where the article is posted.
※ Images cannot be used.
【About Links】
Links are free to use.