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Bizzabo Recognized as a Leader in Event Management

In a significant achievement for Bizzabo, the company has been honored as a Leader and a Customer Favorite in the latest Forrester Wave™ report for All-In-One Event Management Platforms, released in Q4 of 2024. Forrester's analysis covered twelve vendors and provided an in-depth evaluation based on comprehensive surveys, executive briefings, and customer interviews. This detailed methodology aimed to assess platforms on a range of functionalities and customer satisfaction levels.

The Forrester report highlights the unified and modern nature of the Bizzabo platform, emphasizing exceptional feedback from users regarding the prompt and efficient responses from Bizzabo's customer service team. The recognition as a Customer Favorite is particularly noteworthy, as it reflects the deep trust and satisfaction Bizzabo has cultivated among its clientele.

Simone Astuni, SVP of Customer Experience at Bizzabo, articulated the company's commitment to understanding the needs of event organizers: "To successfully serve event organizers, you need to have a deep understanding of their needs…and deliver value at the right time and place. That's the level of excellence we expect from ourselves." This philosophy guides every facet of Bizzabo's operations—from research and development to sales and customer support.

Commitment to Excellence

Bizzabo treats each customer event as if it were their own. They recognize the critical nature of details in event management, striving for perfection to ensure that each event runs seamlessly and fulfills their customers’ visions. Bizzabo's dedication extends through all phases of an event, starting from initial planning to thorough post-event analysis, signifying a robust investment in customer success.

Eran Ben-Shushan, Cofounder and CEO of Bizzabo, expressed the team's excitement in receiving these accolades: "We're absolutely thrilled to be named a Customer Favorite and a Leader in the 2024 Forrester Wave. While we're excited to be a Leader, Customer Favorite is by far our most important recognition. For us, it's a testament to the trust our customers place in us and the passion of our team to exceed their expectations every day."

Recognition and Growth

The Forrester report comes on the heels of a year marked by substantial growth and numerous accolades for Bizzabo. Recently, the firm was bestowed with the TrustRadius Buyer’s Choice Award, ETL’s Best Onsite Badging Award, and several G2 Leader Awards. This recognition as a Leader in the Wave solidifies Bizzabo's reputation within the industry, especially as a Customer Favorite, marking a significant milestone in their journey.

Bizzabo empowers a wide variety of events—including immersive in-person, virtual, and hybrid experiences. Their comprehensive Event Experience OS serves as a data-rich platform that facilitates event management, audience engagement, community activation, and the accomplishment of substantial business results, all while safeguarding attendee data privacy and security.

Prominent brands—from Fortune 100 enterprises and financial institutions to creative agencies and tech startups—trust Bizzabo to deliver impactful events. As they continue to grow and innovate in the event management landscape, Bizzabo remains dedicated to enhancing the experiences of event organizers and attendees alike, ensuring that every event is a success.

In conclusion, Bizzabo's recent accolades underscore its commitment to customer satisfaction and its solid standing in the competitive landscape of event management platforms. The blend of their modern technology and profound understanding of client needs positions them as a go-to choice for event organizers globally.