DXC Technology and Wilton Re Celebrate Two Decades of Partnership with Major Cloud Transition

DXC Technology and Wilton Re: A Milestone in Partnership

In a significant achievement marking two decades of collaboration, DXC Technology (NYSE: DXC) and Wilton Re have successfully completed the migration of over 400,000 policies to a unified cloud platform. This transformation not only consolidates the insurance operations but also lays a robust foundation for enhancing future capabilities, particularly in artificial intelligence and operational efficiency.

A Rapid Expansion and Transition

Over the last 20 years, Wilton Re has experienced tremendous growth, increasing its policy count from roughly 5,000 in 2005 to over 500,000 today. This impressive expansion was made possible by Wilton Re acquiring various life and annuity business blocks. Each acquisition necessitated the complex task of integrating newly acquired systems and servicing processes. By standardizing operations on DXC's Wealth Management Accelerator (wmA) platform, Wilton Re seeks to streamline these integration efforts and boost operational efficiency.

Ray August, President of DXC Insurance Software and Business Process Services, stated, “This transformation helps Wilton Re grow its business, integrate acquisitions faster, operate more efficiently, and deliver a better experience for policyholders.” This sentiment reflects the longevity and quality of the partnership, which has consistently aimed to deliver excellence.

A Decade of Advances and Achievements

Throughout their partnership, DXC and Wilton Re have developed a repeatable and scalable methodology for converting legacy systems into modern operational frameworks. DXC has taken the lead in driving successful integrations, marrying extensive operational expertise with Wilton Re's unique risk management strategies. Currently, DXC manages the core insurance functions for Wilton Re, overseeing policy administration, claims processing, and customer support, thereby acting as an extension of its operations team.

With over 6,000 insurance specialists and administration handling more than 13 million policies, there's no shortage of expertise on hand. Over 200 successful transformations from legacy systems are testament to DXC's capability in this field, which has enabled a seamless transition for policyholders, all while adhering to rigorous operational timelines.

Enrico Treglia, Senior Advisor at Wilton Re, emphasizes the importance of this partnership, noting, “DXC has been far more than a technology provider. They encapsulate our day-to-day operations, from customer service to financial processes, empowering us to enhance our service while maintaining the high standards that have become our hallmark.”

Building Towards AI-Enabled Future

The completion of this cloud transition marks not just an end but a beginning. Consolidating onto the advanced wmA platform empowers Wilton Re to harness future AI-driven innovations without the need for additional core system transformations. This strategic alignment positions the company well for continued growth and operational excellence.

With over 40 years of experience and serving 21 of the top 25 global insurers, DXC Technology stands as a trusted partner in the insurance industry. Their commitment lies in helping clients modernize their core operations, improving their efficiency, and enriching customer experiences through innovative solutions centered around AI.

In review, the fruitful collaboration between DXC Technology and Wilton Re showcases a notable example of how long-term partnerships can lead to groundbreaking advancements in the insurance industry, driving operational excellence and enhancing customer experiences in an ever-evolving digital landscape.

For more information about DXC's offerings in insurance technology, visit DXC's website.

About DXC Technology

DXC Technology is a prominent enterprise technology partner delivering comprehensive solutions to public sector organizations, facilitating rapid adaptation to continuous changes through expertise in Managed Infrastructure Services, Application Modernization and more.

About Wilton Re

Wilton Re specializes in life insurance solutions, addressing capital and operational needs with innovative, customized strategies tailored for the North American market.

Conclusion

This milestone signals not just the culmination of a significant project but also a robust future for both companies in the rapidly evolving landscape of insurance.