#Japan #Technology #Shibuya #HELP YOU #Knit Inc.

Embracing Choices: The Integration of Technology and Human Potential at Knit Inc.

As we welcome the year 2026, I extend warm New Year greetings on behalf of Knit Inc., the company behind the online outsourcing service, HELP YOU. Founded in Shibuya, Tokyo, we have consistently held a vision of creating a society where individuals can choose their own futures. With the dawn of our 10th anniversary in 2025, we gathered approximately 130 members and their families from around Japan and the world, as well as long-standing clients, to celebrate our milestone.

During this gathering, it became evident that the essence of work transcends mere survival; rather, it lies in the vast array of choices that enrich our lives. While it may seem that technology has diversified our work options, many individuals still find themselves constrained by their circumstances—unable to choose or fully utilize their abilities.

At Knit, we believe that technology alone does not automatically eliminate these restrictions. Therefore, we persistently strive to determine how technology can best serve humanity. In our view, technology is a tool designed to expand the potential of individuals and their work, with the focus remaining firmly on people.

The Value of People and Technology

HELP YOU is not just a mere outsourcing service. It is undergoing a transformation in the value it provides. Our clients increasingly consider HELPY YOU not just as an extension of their business activities but as a partner in redefining their operations for improved productivity and redesigning workflow.

By sharing the background and objectives of their tasks, we have seen more clients engage in fundamental improvements through technology. Concurrently, the role of our members has evolved—shifting from doing fixed tasks as ‘workers’ to understanding, designing, and enhancing business processes as specialized professionals.

With the effective use of technology, an overarching perspective on business processes has developed, allowing freed-up time from mundane tasks to be redirected toward high-value additions and skill deepening. Consequently, sustainable improvement has started to manifest for our clients while also expanding the career opportunities for our workforce.

A Sustainable Growth Model

At Knit, our growth is not solely about scaling; it revolves around a model of continuous value circulation. Here are the pillars of our approach:

• - Accumulating knowledge from business improvements and automation.
• - Evolving our learning platform, HELP YOU Academy, based on this accumulated knowledge.
• - Increasing the number of skilled individuals equipped with practical capabilities.
• - Providing high-quality support through the synergy between people and technology.
• - Generating more success stories from our clients and continuously enriching our knowledge base.

This cycle fosters a growth model where “people develop, value enhances, and new challenges emerge.” We remain committed to refining this model.

Priorities for 2026

As we step into 2026, the most crucial aspect we want to uphold at Knit is being a catalyst for expanding choices. For companies, this means offering options beyond merely increasing personnel; it’s about redesigning workflows. For workers, this means enabling continuous career growth despite changing life stages or circumstances.

As HELP YOU evolves from merely supporting fragmented tasks to providing cohesive, team-oriented assistance, we will tirelessly work toward actualizing this vision shared during our 10th anniversary.

By prioritizing human capabilities and backing them with technology, we will continue to grapple with the question of how to genuinely expand options for both individuals and businesses.

Conclusion

Regardless of technological advancements or societal evolution, the benefits of such progress do not reach everyone equally. We at Knit maintain our belief in human potential and actively strive to utilize technology as a means to enhance personal choices.

In 2026, Knit will advance toward realizing our vision of a society in which individuals can choose their own future anchored in the synergy of “people and technology.” Thank you for your continued support in this journey.

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About Knit Inc.

Knit Inc., headed by CEO Takao Akizawa, specializes in the online outsourcing service HELP YOU, which assists with back-office tasks like HR, finance, and administrative duties, allowing businesses to focus on their core operations. The HELP YOU team comprises skilled assistants from 35 countries, including the US, France, Germany, as well as various areas across Japan such as Tokyo, Miyagi, Osaka, and Fukuoka. You can find more information at HELP YOU Service Site and HELP YOU Recruitment Site.