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Infosys Strengthens Strategic Partnership with Sunrise

In a significant development in the digital services landscape, Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, has announced the expansion of its strategic partnership with Sunrise, a leading telecommunications operator in Switzerland. This collaboration aims to accelerate Sunrise's IT transformation and fortify its future in the era of artificial intelligence (AI).

Objectives of the Partnership

The primary objective of this partnership is to establish a robust technological infrastructure that enhances customer experience while boosting operational agility. Infosys will support Sunrise in deploying a modern, secure, and flexible technology framework designed to foster innovation and better prepare the company for future challenges. This partnership underscores a shared commitment between Infosys and Sunrise to innovate with a customer-centric approach driven by advanced technological solutions.

Key Initiatives within the Collaboration

Infosys is tasked with streamlining the IT landscape for Sunrise, providing comprehensive end-to-end services that encompass design, development, testing, deployment, and operational support. The project aims to unify multiple service providers within a cohesive portfolio, allowing for a smooth migration of numerous applications. The close collaboration and strong cultural alignment between the teams at Infosys and Sunrise are pivotal, paving the way for a more scalable and secure technological environment that is crucial to advancing Sunrise’s IT transformation and laying the groundwork for future AI-driven projects.

AI-Driven Ambitions

Leveraging its expertise in AI, analytics, and data management, Infosys will facilitate Sunrise's goal of becoming an AI-driven organization. Through innovative products like Infosys Topaz, which focuses on generative AI technologies, Sunrise will be empowered to unlock new value sources by enhancing the speed, efficiency, and quality of its operations. This approach not only benefits internal processes but also translates to tangible improvements for customers, including increased service reliability, a quicker market response for new offerings, and personalized digital experiences.

Insights from Leadership

Anna Maria Blengino, CIO of Sunrise, expressed her enthusiasm about the collaboration, stating, “With our strategic partnership with Infosys, we are consolidating our technological landscape while integrating AI, thereby placing customer experience improvements at the center of this transition. The teams from Sunrise and Infosys are working hand in hand, fostering a true team spirit to design and deploy more agile, predictive, and scalable platforms.”

Upendra Kohli, Executive Vice President of Communication, Media, and Technology (Americas & Europe) at Infosys, added, “Expanding our collaboration with Sunrise represents a shared vision for the future of telecommunications. By integrating cutting-edge intelligent technologies into its operations, Infosys aids Sunrise in its continuous innovation efforts, aiming to provide customers with unprecedented experiences while ensuring the highest standards of data security and integrity. This partnership is a testament to our commitment to helping clients transform into AI-led enterprises and demonstrates how trust and operational excellence can yield real business value.”

Conclusion

As Infosys and Sunrise join forces, they aim to not only elevate their technological capabilities but also to set a benchmark for the telecom industry. Their unified focus on AI integration highlights the importance of embracing technological advancements to enhance both operational efficiency and customer satisfaction. The future looks promising as they chart new paths in innovation and digital transformation, demonstrating a solid commitment to progress in the realm of telecommunications and beyond.

For more information about how Infosys can help your enterprise navigate its next steps in digital transformation, visit Infosys.