LEEEP Strengthens Collaboration with ecforce for Automated User Reviews and Points System

Enhancing E-commerce with Automated Integration: LEEEP and ecforce

In a significant step forward, REGALI Inc., based in Shibuya, Tokyo, has announced the integration of its customer experience platform, LEEEP, with the AI commerce platform, ecforce, developed by SUPER STUDIO, headquartered in Meguro, Tokyo. This new API collaboration allows for seamless linking of product information, order data, and membership details. As a result, businesses utilizing ecforce can improve their customer experience centered around user-generated content (UGC) and reviews with enhanced speed and accuracy.

Background

The e-commerce landscape continually witnesses increasing importance placed on reviews and UGC, which significantly influence purchasing decisions. However, many e-commerce operators encounter challenges such as difficulty in gathering reviews and cumbersome updates of product information. Addressing these operational hurdles, this new API integration aims to create an efficient process where reviews flow naturally, product information updates automatically, and sales pathways are continually refined.

Key Features of the API Integration

Automated Product Information Sync

The integration allows for automatic synchronization of product data from ecforce to LEEEP, ensuring that details such as product descriptions, images, and prices are always current and accurately represented.

Accurate Order Data Linking

Purchase data is captured precisely, making it easy to gather all the information necessary for sending out review requests. Moreover, businesses can utilize flexible configurations based on both order and shipping dates.

Streamlined Points Allocation

With accurate synchronization of membership data, the system automates point allocation post-review submission, thereby minimizing manual workload for staff.

Added Value from the Integration

The API integration yields smoother operations for review management, as product data, order details, and member information synchronize accurately. Here are the key benefits:

1. Instantaneous Updates to Product Information: By ensuring that product data from ecforce is always up to date, customers will have a seamless experience in making purchase decisions without confusion.

2. Enhanced Accuracy in Review Requests: The precise capture of order data minimizes the risk of missing review request emails. Businesses can implement tailored dispatch logic that considers both order and shipping dates, greatly improving review collection rates.

3. Automated Points Allocation Further Limits Operational Strain: Correct linking of membership and review submission data enables automated processing from review request to point allocation, significantly reducing the workload for team members.

The establishment of these systems—immediate updates to product data, flexible review requests, and automated points allocation—facilitates smoother daily operations and allows for a consistently optimized customer experience throughout the purchasing process. This creates a more accommodating environment for e-commerce operators focused on leveraging UGC and reviews, as well as those seeking to expand their reach.

Future Prospects

Thanks to this new API integration, daily operations regarding product updates, review requests, and points allocation will become increasingly straightforward and efficient. REGALI is committed to further enhancing its partnership with ecforce, facilitating a smoother operational experience for e-commerce businesses and ultimately driving better outcomes in their initiatives.

About LEEEP

LEEEP is a platform that holistically designs the brand experience and customer journey, transforming e-commerce into a space of empathy and immersion. By utilizing a variety of features—such as UGC, reviews, videos, and web engagement—LEEEP elevates brand appeal and trust. Adopted by over 1,800 e-commerce sites, it allows for a no-code implementation that enables anyone to enhance brand experiences easily.

Core Features of LEEEP

- Enrichment of E-commerce Experience: Utilizing diverse content such as UGC, videos, and reviews to enhance site content, resulting in increased order rates, time on site, and order values.
- Easy No-Code Implementation: Even those without technical knowledge can implement and manage the platform easily, thanks to its intuitive dashboard, facilitating efficient operations for small teams and significantly reducing operational costs.
- Excellent Cost-Performance: While enabling the implementation of various content options, LEEEP also provides cost-effective plans.

For more information, visit the official LEEEP website at leeep.jp.

Company Overview

Company Name: REGALI Inc.
Representative: Koichiro Inada, CEO
Location: Shibuya, Tokyo
Business: Development and provision of the customer experience platform, LEEEP
Website: regali.co.jp