Synergy! Achieves Top Leader Status in ITreview Grid Award 2025 Fall

Synergy! Clinches Prestigious ITreview Grid Award

Synergy Marketing Co., Ltd. is thrilled to announce that its flagship marketing SaaS product, Synergy!, has received the esteemed ITreview Grid Award 2025 Fall in two categories: CRM Tools and Email Marketing Tools. This recognition validates Synergy!’s excellence in both user satisfaction and market awareness.

Significant Achievement

Synergy! has been awarded the 'Leader' title in the CRM Tools category continuously for 25 consecutive terms, while also achieving the same recognition in the Email Marketing Tools category for 13 consecutive terms. This remarkable consistency highlights not only the product's quality but also its reliability in meeting customer needs over the years.

You can explore the awards in more detail at the following links:

User Reviews

Customers who utilize Synergy! have shared their positive experiences on ITreview, which provides clear evidence of customer satisfaction. Feedback highlights the platform’s intuitive interface, outstanding customer support, and robust functionality. For more detailed reviews, visit the ITreview website.

Overview of ITreview Grid Award

The ITreview Grid Award is a prestigious recognition given to IT products and cloud services based exclusively on real user reviews collected on the ITreview platform. It utilizes a unique quadrant map called the 'ITreview Grid' to categorize products based on customer satisfaction and market recognition. Products with high customer satisfaction are labeled as 'High Performers,' while those with the highest scores in both customer satisfaction and market visibility are designated as 'Leaders.' These awards are presented quarterly, emphasizing the importance of real user feedback in determining market leaders.

About Synergy!

Launched in 2005, Synergy! has been instrumental in transforming the landscape of marketing software in Japan. With approximately 5,300 companies having adopted its platform, it stands as a powerhouse among domestic cloud-based CRM solutions. Built on a solid database for centralized customer information management, it is equipped with web forms and versatile email dispatch features capable of handling significant access volumes.

The infrastructure is powered by Amazon Web Services (AWS), ensuring high security and scalability. Beyond just offering a software solution, Synergy! prides itself on providing comprehensive user support, ensuring clients have the necessary tools and assistance to overcome challenges. As it embraces its 20th-anniversary milestone in 2025, Synergy! continues to evolve, tackling various challenges faced by marketers and providing a comprehensive marketing SaaS experience beyond simple CRM functionalities.

Additional Information

- Explore more about Synergy! and its implementation cases at: Synergy! Case Studies

Company Overview

Synergy Marketing Co., Ltd. aims to create a world where businesses and individuals resonate with one another positively. As a partner for enhancing relationships between consumers and companies, it offers advanced digital marketing experiences. Through cloud systems, consulting, operational support, and talent development services, the company supports businesses in achieving sustained growth in today’s competitive landscape.

— Company Name: Synergy Marketing Co., Ltd.
— CEO: Hiroshi Okudaira (President & CEO)
— Founded: September 2000
— Headquarters: 21F Dojima Avanza, 1-6-20, Dojima, Kita-ku, Osaka, 530-0003, Japan
— Tokyo Office: 5F Banchou Kojimachi Building, 6-6-2 Kojimachi, Chiyoda, Tokyo, 102-0083, Japan
— Business Scope: Provision of cloud systems, consulting, operational support, talent development in digital marketing; management of fan media.
— Website: Synergy Marketing

For inquiries about products and services, please contact Synergy Marketing Co., Ltd. via contact form.