#Japan #Okayama #ReserveLink #Tenmaya #Tsudle

Tsudle Revolutionizes Event Management for Tenmaya

In a significant move to boost operational efficiency, Tenmaya, a regional department store based in Okayama City, has integrated the event lottery management system Tsudle. This collaboration marks a step forward in enhancing customer interactions by creating appealing experiences through frequent events.

About Tenmaya

Tenmaya has a deep-rooted connection with its community, focusing on not just retail but also cultural events and engagements that foster a sense of belonging among local customers. The company regularly hosts a variety of events at their Okayama flagship store and throughout the Chugoku region, thereby increasing engagement with the community, going beyond mere shopping experiences.

Upcoming events like the make-up experience and lessons scheduled for October 2025 will leverage Tsudle's capabilities to ensure smooth and fair lottery management for participants. This new event promises to offer unique beauty experiences to those interested, led by professional staff.

The Challenges Faced

Prior to adopting Tsudle, Tenmaya faced several challenges with their existing event management process that relied on traditional forms for registrations.

• - Inefficient Lottery System: The conversion of preliminary reservations to official applications posed significant challenges, requiring extensive manual adjustments to email communications and interface updates.
• - Complex Event Selection: The existing format displayed event types along with their dates which made it cumbersome for users to choose an event they were interested in.

These hurdles underscored the need for a system that not only simplified the reservation process but also enhanced customer experience.

Why Tsudle?

After a careful evaluation of various systems equipped with lottery functionalities and automated dispatch features, Tenmaya opted for Tsudle. The decision was driven by its ability to alleviate the burden on the staff while offering users a clearer and more intuitive booking experience. This shift aims to support enhanced customer interaction during major events, such as their year-end lottery, set to captivate local patrons further.

The Future with Tsudle

Tenmaya is looking to maximize the capabilities of Tsudle, strengthening community connections through engaging and visually appealing events. With the firm belief in adapting to new technologies, Tenmaya is set to implement Tsudle for all its upcoming events, ensuring harmony in operations, and a more enjoyable experience for customers.

About ReserveLink

Founded in November 2010, ReserveLink has provided SaaS-based reservation management systems for over 15 years, serving various sectors like financial institutions and home equipment manufacturers. Their two-way rendezvous platform, ChoiceRESERVE, has been implemented in over 5,000 cases, addressing diverse customer needs and market demands. As more businesses seek the optimization of human resources and reducing non-core activities through IT and AI solutions, ReserveLink remains dedicated to enhancing reservation management at its core.

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