Exploring the Global Partnership Between Way and Auberge Resorts

Enhancing Luxury Experiences: Way's Collaboration with Auberge Resorts Collection

In an exciting development for luxury hospitality, Way has announced a significant partnership with Auberge Resorts Collection, expanding the reach of its experiential platform to all properties globally. This initiative aims to integrate Way's unique technology with the rich offerings of Auberge Resorts, known for its commitment to delivering exceptional guest experiences.

Empowering Guest Journeys

This partnership comes on the heels of Way's success at multiple Auberge properties in the U.S., where it demonstrated the ability to generate substantial ancillary revenues alongside operational efficiencies. By providing hospitality teams a seamless user interface, Way allows guests to discover and book tailored experiences directly through dedicated property pages. This digital transformation enhances the booking process, enabling travelers to curate their itineraries effortlessly, whether pre-arrival or during their stay.

Way’s platform simplifies the entire booking journey, reflecting a growing demand from modern luxury travelers for self-guided experiences. The hospitality industry often struggles to match the ease of booking accommodations with the simplicity of arranging experiences. However, through this collaboration, Auberge Resorts Collection can offer streamlined digital itinerary-building, already proven to boost experiential bookings significantly at properties utilizing the platform.

Streamlining Operations for Property Teams

For the staff at Auberge Resorts, Way’s technology introduces remarkable efficiencies in managing guest experiences. By integrating with existing systems such as Opera for Property Management Systems (PMS) and Alice for itinerary management, Way creates a cohesive operational hub. This centralization not only enhances the effectiveness of onsite teams, such as concierges but also cultivates an environment where personalized customer interactions thrive.

Such streamlined operations mean that guest services teams can focus more on creating memorable experiences rather than getting bogged down by logistical challenges. Success stories have already emerged from properties where the Way platform has been implemented, showcasing improved service efficiency and guest satisfaction.