Coconala Seller Support
2025-07-28 05:31:03

Coconala Launches All-in-One Seller Support Service for E-commerce Success

Coconala Unveils Comprehensive Seller Support Service



In an effort to bolster the success of sellers on its platform, Coconala Co., Ltd. has launched an innovative all-in-one support service named 'Seller Support.' This initiative, which began on July 28, aims to provide comprehensive assistance to sellers on the Coconala Skill Market, a platform that allows users to buy and sell knowledge, skills, and experience much like an online shopping experience.

Since its inception, the Coconala Skill Market has garnered the attention of over 5 million registered members, making it a pertinent platform for individuals engaging in freelancing or side jobs. The increasing diversity in work styles has led many to choose Coconala as a launching point for their freelance careers, with over a million skill registrants actively participating in the marketplace.

Recognizing the need for continuous support, Coconala has established 'Seller Support' to ensure that users can thrive in a secure and steadfast manner. This new service encompasses three key functionalities:

1. Marketing Support Features


To assist sellers in boosting their visibility, Seller Support offers tools for customizing profiles and allocating advertising slots. The limitations regarding the number of characters and images that can be attached to service listings have been expanded by 1.5 times, enabling sellers to present their services more attractively to a wider audience.

2. Analytical Tools to Track Search Trends


To help sellers enhance their offerings, the service includes access to analytic reports focused on trending search keywords within the seller's specific category. By understanding buyer preferences, sellers can refine their services, making them more aligned with market demands.

3. Customer Support and Community Engagement


Seller Support enhances the customer service experience by prioritizing inquiries from users. Coconala guarantees responses within five hours for inquiries, allowing sellers to feel confident in delivering their services. Furthermore, a new community page has been established, facilitating connections among sellers. This provides an opportunity for members to consult with peers who share similar experiences, ultimately leading to personal skill enhancement through shared insights.

Subscription Options


The Seller Support service is available through two subscription plans: the Basic plan at 1,980 yen per month and the Advanced plan at 4,980 yen per month. This pricing model aims to provide flexibility to sellers, allowing them to choose a plan that best fits their needs.

Coconala continues to solidify its position as the largest skill market in Japan, offering a wide range of services beyond just the Skill Market. These include content marketplaces, professional recruitment solutions, legal consultation directories, and tools for IT freelancers, among others. The company is dedicated to fostering an environment where individuals can confidently deliver their knowledge, skills, and experiences, aligning perfectly with their vision of bolstering individual success in the digital age.

With the establishment of 'Seller Support,' Coconala takes a significant step forward in enhancing the seller experience, ultimately helping them thrive in the competitive landscape of online markets.

For more information about the service and how it can benefit you, visit Coconala's Official Website.


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Topics Consumer Products & Retail)

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