Lenet Reaches 600K
2026-05-20 03:50:32

Lenet Hits 600,000 Members as Clothing Care Habits Shift

Lenet Surpasses 600,000 Members



In an era marked by rising living costs and changing societal dynamics, Lenet, a home delivery cleaning service provided by White Plus Co., Ltd., has surpassed 600,000 members. This significant milestone reflects the company’s philosophy of making cleaning more accessible while promoting a harmonious lifestyle that cares for both clothes and the mind.

Changing Attitudes Towards Clothing Care



According to a recent survey conducted by White Plus among 631 participants across Japan, nearly 40% reported changes in their relationship with clothing over the past three years. This transformation can largely be attributed to the increasing cost of living and the rise in dual-income households. The survey aimed to shed light on modern clothing care practices by examining how considerations of time and money influence consumer behavior.

Key Findings of the Survey:


  • - 39.9% of respondents changed their behavior regarding clothing in the past three years.
  • - The predominant catalyst for this change is the growing awareness of costs, with 69.4% citing rising prices and a focus on frugality.
  • - On average, individuals spend about 65 minutes per week on clothing care, totaling around 57 hours annually, equivalent to approximately 85,000 yen ($800) per year when calculated at a typical hourly wage.
  • - A staggering 70.5% of participants have experienced failures when washing clothing at home, with the most common issue being color fading or transfer at 46.1%.
  • - 64.5% of individuals use cleaning services, primarily once or twice a year during seasonal wardrobe changes.

Detailed Insights on Consumer Behavior



The survey findings reveal a noteworthy shift in consumer behavior. When respondents were asked their reasons for these changes, the most cited reason was the increased focus on frugality due to rising living costs. This shift in mindset is prompting consumers to reduce their clothing purchases and focus on long-term care for fewer, higher-quality items. Specifically, about 21.4% reported purchasing less clothing overall, and 11.7% indicated they are now more meticulous about hand-washing and caring for their clothes.

Despite an increased consciousness surrounding garment quality and longevity, many individuals overlook the hidden costs associated with clothing care, such as time and the risk of damage. The survey highlights that while consumers are more selective in purchasing and caring for garments, they are faced with the reality that caring for clothing requires significant time investment, further complicating the narrative.

The Hidden Costs of Clothing Care



The transition towards valuing quality over quantity introduces new challenges. On average, individuals devote 57 hours annually to clothing care, emphasizing the significant time cost. Even with less frequent shopping, the commitment to maintaining clothing requires a corresponding investment in care activities such as washing, ironing, and organizing. Although the reported time spent varies among respondents, it's evident that many have not fully realized the extent of time and resource expenditure involved in clothing upkeep.

The high failure rate in at-home washing, with 46.1% of respondents indicating color problems or shrinkage, raises concerns, particularly for those aiming to prolong the life of more expensive garments. 5.7% admitted to damaging high-value clothing items during home washing, underscoring the costly risks involved.

The Evolution of Cleaning Services



While traditional cleaning services were historically used primarily during seasonal changes, there is a notable shift towards more regular usage, with 24.7% utilizing cleaning services three times a year or more. This trend suggests rising acceptance of outsourcing clothing care as a solution to the time and overhead burdens that come with home maintenance.

Conclusion: Facilitating Thoughtful Clothing Care



The underlying theme of the survey suggests that many consumers face a dilemma: they want to take care of their clothes but feel limited by time constraints and apprehensions about DIY cleaning. As the economy pushes for a more frugal mindset, Lenet aims to alleviate these concerns while ensuring its members can engage in a mindful relationship with their clothing.

Through quality service and ease of use, such as the convenience of ordering via a smartphone, Lenet supports a lifestyle where members can care for their clothes without sacrificing significant time or risking damage.

The positive feedback from users attests to Lenet’s dedication:

  • - “The quality of the cleaning leaves me amazed every time.”
  • - “Using Lenet enriches my attachment to my favorite items.”
  • - “I now have the breathing space to enjoy time with family.”

Lenet continues to innovate to meet the evolving needs of its growing membership, encouraging a sustainable approach to clothing care that nurtures both fabric and spirit alike.


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Topics Consumer Products & Retail)

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