BIZTEL Expands Area Coverage for Cloud-Based Call Center System Enhancing Telecommunication Experience

Expanding Horizons: BIZTEL's New Telecommunication Services

In a significant move for businesses across Japan, BIZTEL, a renowned cloud-based CTI and call center system developed by Link Co., Ltd., has announced the broad expansion of area coverage for its telecommunication services. This development allows nearly all local area codes in the country to be acquired without the need for physical line installations or equipment setups at customer locations. Since its establishment in 2006, BIZTEL has consistently ranked as the number one cloud-based call center system in Japan for nine consecutive years, as confirmed by Deloitte Tohmatsu Mic Research Institute.

Streamlining Telecommunication

Traditionally, businesses outside designated cities faced hurdles in obtaining new area codes and utilizing number portability due to the requirement for physical infrastructure. To ease these burdens, Link Co., Ltd. has launched its new service today, enabling seamless acquisition of area codes. This innovative offering not only covers designated cities but also almost all of Japan's local area codes, enhancing service accessibility significantly.

With this advancement, businesses can expect a substantial reduction in the time and cost involved in establishing telecommunication systems. As BIZTEL is adaptable from single-user operations to large-scale implementations with hundreds of seats, it is already utilized by over 2,000 companies spanning diverse sectors such as manufacturing, finance, pharmaceuticals, IT, and service industries.

Enhancing Efficiency and Security

What sets BIZTEL apart is its exceptional voice clarity, reliable system functionality, and high-level security measures. Furthermore, the integration of AI technology into BIZTEL allows for automatic call summarization and the detection of harassment incidents, along with voice bot collaboration, which greatly aids in streamlining and automating telephone operations for companies.

The new service provisions are designed to meet the needs of current customers who wish to optimize their telecommunication processes without the burden of setup and installation.

Commitment to Flexibility

Looking ahead, BIZTEL is committed to continuing its efforts to provide flexible services regardless of location, ensuring that customers nationwide can engage in their telephone operations more effectively and comfortably. By focusing on seamless integration and adaptability, the company aims to keep pace with evolving business needs.

For those interested in the specific area codes available through BIZTEL, additional details can be found on BIZTEL's regional numbers service areas. In case of specific requirements not listed, the team is ready to propose optimal solutions tailored to customers' operations. For inquiries, visit BIZTEL contact page.

About BIZTEL

BIZTEL stands out as a pioneer in cloud telephony services, having achieved over 2,000 installations since its launch. It has maintained its position as the leading cloud-based call center system, as evidenced by its consistent recognition in market studies such as Deloitte Tohmatsu Mic's publication on cloud CRM services. Furthermore, Link Co., Ltd. is recognized as the domestic leader in SaaS-based CTI systems, marking its excellence in performance and customer satisfaction. More information about BIZTEL can be accessed at BIZTEL official site.

About Link Co., Ltd.

Link Co., Ltd. operates various subscription-based services with exceptional industry impact, including the top-ranked BIZTEL call center system, a dedicated hosting service called ‘at+link,’ and cloud-based hosting solutions with a focus on security. Additionally, the company manages a natural cattle farm in Iwate Prefecture, contributing to agricultural innovation since 2011. For more details on their diverse business offerings, visit Link Co., Ltd. website.

Ultimately, with its expanded telecommunication services, BIZTEL positions itself as a valuable ally in navigating the ever-evolving landscape of business communication, equipping organizations with the tools they need for success.