#United States #Indianapolis #Bekins Van Lines #Silver Certified™ #Senior Moving

Bekins Launches Silver Certified™ Senior Moving Services

In a groundbreaking move to better serve older adults, Bekins Van Lines has announced the introduction of the Silver Certified™ program. This initiative, designed especially for the unique challenges that seniors face during relocations, underscores Bekins' commitment to improving moving experiences for older individuals and their families.

The Silver Certified™ program is supported by the National Association of Senior Move Managers (NASMM), adding a layer of credibility to its purpose. April Milner, Vice President of Sales, Marketing & Move Management at Bekins, emphasized the complexity involved in senior relocations, stating, "Senior moves require a higher level of planning, communication, and sensitivity." This specialized program ensures that moving company partners are equipped to assist older adults seamlessly through one of life’s significant transitions.

Understanding the Senior Moving Landscape

Unlike standard household moves, relocating seniors often includes complexities such as family involvement, extended timelines, downsizing decisions, necessary coordination for storage, and moving into retirement residences or assisted living facilities. These factors necessitate a structured approach to moving, particularly in terms of communication and responsiveness.

The Silver Certified™ training is tailor-made to focus on key areas essential for successful senior transitions:

• - Dedicated Points of Contact: Every move will have appointed personnel ensuring continuity and accountability.
• - Clear and Documented Communication: Providing transparent planning and execution throughout the relocation process.
• - Patient and Respectful Interactions: Training movers to engage with sensitivities unique to seniors.
• - Coordinated Family Support: Including family members in the discussion and planning stages for a smoother transition.
• - Structured Execution: From initial planning to the ultimate delivery, ensuring a coherent moving experience.

Who Benefits from Silver Certified™?

By equipping Bekins agents—including owners, general managers, sales teams, move managers, drivers, and crews—with the right tools and training, the Silver Certified™ program enhances the quality of services offered to seniors, their families, and senior living communities. As Milner noted, “Senior living communities and senior move managers expect a high level of service and communication.” With this program, Bekins aims to meet such expectations consistently.

Participating agents across the country are now ready to offer these improved services. Families considering relocations for their older relatives can access trained professionals prepared to handle the unique requirements presented by senior relocations. By ensuring that each stage of the moving process is met with professionalism and care, the Silver Certified™ program stands as a significant advancement in the moving industry.

To find out more about the Silver Certified™ program or appreciate how Bekins can facilitate a seamless move for seniors, visit their official site or inquire through participating agents nationwide.

About Bekins Van Lines

As a premier provider in the moving sector, Bekins, part of Wheaton | Bekins, operates multiple household goods relocation brands and is recognized as the fourth largest household goods carrier globally. Unique in combining comprehensive private and corporate relocation services, Bekins is committed to maintaining high standards of service and customer satisfaction. Through their extensive network of over 300 agents, they aim to deliver reliable and trustworthy moving experiences. For additional information, check their website at www.bekins.com.