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Roots: Innovating Insurance with Agentic AI

In a major achievement, Roots, a groundbreaking technology company, has been named one of the most innovative companies in the insurance technology sector by earning a spot on the InsurTech 100 list for 2025. This prestigious recognition reflects the company's substantial contributions toward revolutionizing ordinary insurance operations through advanced AI technologies. The crowning jewel of Roots' innovation is its proprietary AI model, InsurGPT™, hailed as the world's first generative AI model explicitly designed for the insurance industry.

Tackling Critical Challenges in Insurance

The insurance industry has been mired in inefficiencies related to unstructured data, leading to staggering annual losses estimated at over $100 billion in claims processing alone. In response to these challenges, Roots has developed a state-of-the-art agentic AI platform aimed at streamlining processes and enhancing precision in insurance operations. By deploying its cutting-edge InsurGPT model, Roots empowers insurance companies to significantly improve their operational capabilities, allowing them to achieve straight-through processing rates of up to 80%. This high level of accuracy translates to considerable returns on investment, as insurers are able to drastically cut down on unnecessary costs associated with poorly organized data.

Boosting Efficiency and Human Element

Roots’ agentic AI does not merely automate processes; it also liberates human talent by freeing them from mundane tasks, allowing them to focus on more valuable interactions. By combining AI efficiency with human ingenuity, Roots ensures that insurance professionals can devote more time to building meaningful relationships with clients, exercising judgement, and providing exceptional customer service.

Rapid Growth and Market Traction

The company has shown impressive growth metrics, boasting a remarkable 100% increase in revenue for the year 2024. Its success can be attributed to an extensive list of high-profile clients, including three of the top five property and casualty (PC) carriers, three of the top ten U.S. brokers, and three of the top twenty third-party administrators (TPAs). This level of client adoption and satisfaction is a powerful indicator of Roots’ leading position in the marketplace.

Acknowledgment and Future Goals

Chaz Perera, Co-Founder and CEO of Roots, expressed gratitude for the recognition, stating, "We are truly honored to be acknowledged within the InsurTech 100 for 2025. This accolade affirms our unwavering commitment to addressing the fundamental challenges that the insurance industry faces today. Our innovative solutions, including InsurGPT and our AI agents, are tailored to transform the complexities associated with unstructured data into strategic advantages for insurers."

Industry Recognition and Future Implementations

The InsurTech 100 list is annually curated by FinTech Global, which evaluates over 2,100 companies before selecting those that demonstrate revolutionary potential in insurance technology. According to Mariyan Dimitrov, Director of Research and Product Development at FinTech Global, Roots stands out with its strong industry focus and innovative AI offerings that are crucial in transforming unstructured data into insightful, strategic decision-making tools for insurers worldwide.

Looking Ahead

As Roots continues to drive innovation within the insurance industry, it aims to broaden its influence and refine its AI capabilities further. The company remains steadfast in its mission to enhance operational efficiencies and support insurance professionals in creating an optimized environment that prioritizes customer satisfaction. To learn more about Roots and its revolutionary solutions, visit www.roots.ai.