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IVRy Unveils a Special Program for AI in Phone Response Operations

IVRy, a prominent provider of conversational AI SaaS known as "AiBly" based in Minato-ku, Tokyo, has announced the launch of a limited-time program designed specifically for enterprises to explore the potential of AI in handling phone responses. Starting from today, companies are welcome to apply for this innovative program aimed at addressing the unique challenges faced by large organizations.

Program Overview

The initiative seeks to resolve complex issues in industries such as customer management and operational workflows. AiBly's customizable features and advanced AI technology will be leveraged to foster collaborative development, thus creating new value from previously underutilized conversation data.

As Japan grapples with a declining working-age population and the resultant labor shortages, the need for improved productivity through AI adoption is more pressing than ever. Over the past five years, AiBly has supported various sectors like hospitality, healthcare, and food service in automating and streamlining phone operations, receiving inquiries predominantly from large enterprises with thousands of employees.

Industry Challenges

Many organizations have expressed specific requirements that necessitate tailored solutions beyond standard package offerings:
1. Seamless Integration: Companies desire the ability to connect their existing customer management or industry-specific systems with phone response operations to utilize real-time customer information more effectively.
2. Automation of Complex Flows: With inquiries crossing multiple departments, there is a clear need for rule-based optimization and automation of complex processes.
3. Capitalizing on Conversation Data: There's an increasing demand to transcribe and visualize voice data from customers to enhance marketing strategies and service improvement.

IVRy aims to address these demands through this AI utilization program, harnessing its accumulated technical assets and expertise to co-create innovative solutions with participating companies.

Program Details

The program will establish dedicated teams for each participant, providing comprehensive support that includes:

• - Specialized project managers and engineers to assist with development
• - Priority for collaborative development of API integrations and feature customizations
• - Benefits from the outcomes of the demonstrations conducted during the program

Application Period: August 22, 2025, to September 12, 2025

Interested parties can apply through the special landing page here.

Upcoming Webinar

To further explain the program’s details, a webinar will take place where prospective participants can gain insights into the specifics of the program and potential use cases. Please mark your calendars for September 2, 2025, from 1:00 PM to 1:30 PM. Note that this session will be conducted online via Zoom, and registration will be required to receive the access link.

The webinar will cover:

• - Detailed information about AiBly services
• - Overview of the demonstration program
• - Application guidance for interested companies
• - Q&A session for participant inquiries

Individuals can register for the webinar here.

A Message from IVRy CEO, Ryoha Okunishi

Ryoha Okunishi, CEO of IVRy, expresses excitement over this initiative, stating, "This special program leverages our years of technical expertise and knowledge from our specialized team to create value in cooperation with our clients. Our goal is more than just providing a tool; we aim to be a genuine partner in aligning with and resolving the core challenges faced by businesses while fostering data utilization for future growth. We look forward to your inquiries."

For more information about IVRy, visit our corporate page.

About AiBly

AiBly functions 24/7, automating and standardizing phone responses for significantly improved operational efficiency and customer experience. The system transcribes, summarizes, and analyzes calls, generating FAQs, classifying intents, and monitoring KPIs on demand. It seamlessly integrates with leading SFA and CRM systems, converting unstructured data into essential business resources. Its unique "zero hallucination" technology ensures the reliability of automated processes, supporting hybrid operations between automated and human responses.

As of June 2025, AiBly has amassed over 35,000 accounts across 96 industries, achieving over 50 million total calls handled.

Moving forward, IVRy plans to expand AI’s reach into various sectors, offering diverse solutions targeting employment shortages and enhancing productivity throughout Japan.

For additional resources, including application case studies and recruitment information, please visit our case study page and explore open positions via our careers page.