Crossroads Treatment Centers Releases Their First Annual Outcomes Report Highlighting Significant Advances in Substance Use Disorder Care
Crossroads Treatment Centers' Annual Outcomes Report
As National Recovery Month commences, Crossroads Treatment Centers, a prominent national provider of comprehensive care for substance use disorders (SUDs), has published its inaugural Annual Outcomes Report. This essential document showcases data from 2024 while tracking trends from around 300,000 patients the organization has served, including 35,926 new patients last year.
The report provides a detailed, data-driven overview of the effectiveness of Crossroads' treatment methods over the years, particularly highlighting the positive impacts on patients' recovery journeys. National studies indicate that behavioral health interventions typically reduce emergency department visits by up to 21% and inpatient hospitalizations by almost 37%. In a stark deviation from national patterns, patients served by Crossroads evidenced an impressive 52% reduction in hospitalization rates.
Dr. Rupert J. McCormac IV, Founder and CEO of Crossroads, emphasized the organization’s achievements: “In 2024, we made significant strides—not just in expanding our services, but also in validating their effectiveness.” Dr. McCormac continued, “After two decades of service, our data reaffirms our belief that when patients are met where they are, barriers to care are eliminated, and accountability is combined with compassion, recovery becomes attainable on a large scale.”
A cornerstone of Crossroads’ approach to delivering immediate care is their Instant Intake® service. This innovative system connects patients to virtual evaluations and visits from the moment they reach out for help, acknowledging the urgency of seeking assistance. By removing traditional obstacles such as transportation issues, Crossroads ensures that patients can receive help in a timely manner. In 2024 alone, 6,250 patients accessed the Instant Intake service, enjoying an average wait time of under 10 minutes before seeing a provider. This service allows for immediate initiation of medication-based recovery supports during the first contact, enhancing the overall recovery process and ensuring individuals receive assistance exactly when required.
Other statistics from Crossroads in 2024 reveal substantial patient engagement, with 2.9 million visits to both in-person and digital care platforms. Furthermore, over 647,000 digital health screenings were conducted, enabling early detection and tailored treatment plans for patients experiencing SUDs.
The timing of this report’s release coincides with National Recovery Month, observed each September to raise awareness about substance use disorders and promote support for those on the path to recovery. Crossroads aims to utilize this month to enlighten communities regarding treatment alternatives and emphasize the increasing demand for accessible and effective SUD care—an issue that impacted over 48.4 million individuals in the U.S. last year alone.
One inspiring testament comes from a patient named Stevon, who shared, “Crossroads embraced me when I was ready to change. They were there for me whenever I needed structure and support. Thanks to them, I’m working again, reconnecting with my family, and finally feeling like myself.”
Dr. Jerome M. Adams, MD, MPH, former Surgeon General and member of Crossroads’ Board of Directors, stated, “Every day, the team at Crossroads endeavors to dismantle barriers to access, deliver evidence-based treatment, and provide compassionate, non-judgmental support to those affected by substance use disorder.”
For those interested in further exploring SUD care and the advancements made by Crossroads, the full 2024 Outcomes Report is available for review.
About Crossroads Treatment Centers
Since its inception in 2005, Crossroads Treatment Centers has emerged as a leader in the treatment of patients with substance use disorders. Operating over 100 centers across nine states—Georgia, Kentucky, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia—Crossroads is a collective of dedicated professionals committed to providing high-quality, accessible treatment options to combat the growing SUD epidemic. With tailored treatment strategies employing evidence-based practices, medication-assisted recovery support, and behavioral health therapies, Crossroads strives to foster recovery pathways that often lead to life-changing improvements for patients, their families, and communities.
To learn more about Crossroads Treatment Centers, visit their official website.