#USA #Charleston #Case Status #Legal Summit #CX Engagement

Case Status to Host the Inaugural Legal Client Experience Conference

Case Status, a prominent player in AI-driven client engagement solutions for law firms, has recently unveiled plans for its very first Client Experience (CX) Summit. This landmark event is set to take place in the historic city of Charleston, South Carolina, from September 24 to 26, 2025. The CX Summit aims to focus exclusively on enhancing client experiences at a time when the legal sector is undergoing transformative changes driven by artificial intelligence, automation, and digital communication.

Setting the Stage for a New Legal Era

As the legal landscape evolves, the expectations of clients are shifting rapidly. The CX Summit seeks to address these changes and equip legal professionals with the insights and strategies necessary to adapt. According to Andy Seavers, Co-Founder and CEO of Case Status, “The industry is at a pivotal moment in how law firms connect with clients. Our objective with this summit is to empower firms to master client experience, which will ultimately shape the future of legal services.”

Participants at the summit will include law firm leadership, attorneys, paralegals, and operational managers, all gathered to explore various themes around AI, ethics, and data-driven practices within law firms. This three-day immersive experience will feature engaging sessions that provide actionable frameworks for ethical AI usage, performance improvement through enhanced customer experience, and techniques to boost both client satisfaction and retention.

A Platform for Learning and Networking

A standout element of the CX Summit is its roster of esteemed speakers. Legal experts and industry leaders will share their valuable insights on client engagement practices. Notable confirmed speakers include:

• - Angel Evan - AI Solutions Practice Lead and Curriculum Director at AG Consulting Partners and Stanford University
• - Ben Leader - Partner Attorney at Elrod Pope
• - Bill Biggs - Executive Director of Garces, Grabler & LeBrocq, P.C.
• - Christy Granieri - Founding Partner at Freeburg & Granieri, APC
• - Shawn Lehocky - CEO of Pond Lehocky Giordano

These leaders are set to inspire attendees with innovative strategies and fresh perspectives on legal client relations.

Why Charleston?

Charleston, known for its welcoming atmosphere and rich history, serves as the perfect backdrop for this important summit. With Case Status headquartered in this friendly city, the CX Summit is a natural extension of the company’s mission to revolutionize client experience in the legal sector. The summit promises to offer a collaborative environment where legal professionals can network, exchange best practices, and dive into discussions about emerging trends that will shape the industry.

As the legal community comes together in Charleston, attendees will have the opportunity to not just learn from experts but also to discuss and reflect on how to build a more innovative, client-focused future. The summit is not just a conference but a vital gathering aimed at propelling the industry forward.

How to Attend

For those interested in becoming part of this transformative event, registration is open on the Case Status website. Attendees can secure early registration access and reserve their spot at this pivotal gathering of legal minds. For more information, visit Case Status CX Summit 2025.

In summary, the upcoming CX Summit presents an exceptional opportunity for legal professionals to enhance their client engagement strategies while gaining insights from some of the most respected voices in the industry. As the legal realm continues to adapt to new technologies and client expectations, this summit is poised to play a critical role in guiding firms toward future success.