Expansion of Vehicle Maintenance Services in the Car-Sharing Sector
In response to the growing demand within the car-sharing and rental sectors, Apti, Inc. is enhancing its U-match Business Support services to include comprehensive vehicle maintenance solutions starting July 1, 2025. This initiative aims to efficiently assist companies struggling to manage vehicle maintenance for their fleets by providing on-site inspection and maintenance services.
Understanding U-match Business Support
The U-match Business Support service is designed specifically for companies in the mobility business, offering on-site vehicle maintenance to ensure that their fleets remain in optimal operating condition. With a network of around 2,000 registered workers across the country, Apti sends qualified mechanics directly to the client's location for various services such as vehicle inspections, maintenance tasks, part installations, car washes, and interior cleaning. Previously offering maintenance solutions to leasing companies since January 2025, Apti recognized the pressing need for vehicle servicing solutions among car-sharing and rental firms, prompting this strategic expansion into additional sectors.
Key Features and Benefits of the Service
The expansion of U-match aims to maximize customer satisfaction for end-users of leasing, car-sharing, and rental services, while promoting sustainable business operations among participating companies.
1. Maximizing Revenue Potential
U-match provides a unique service model where the mechanics travel directly to the customer's location. This eliminates the need for transporting vehicles before and after maintenance, significantly reducing the time required for these operations. Clients have the flexibility to schedule service dates that do not interfere with their vehicle usage, thereby minimizing downtime. By reducing vehicle idle times, the service enhances operational efficiency and mitigates potential revenue losses for the end-users.
2. Streamlining Vehicle Management
As many companies manage extensive vehicle fleets manually, Apti acknowledges the burden this poses. To alleviate this load, the company is launching a proprietary vehicle management system at no additional cost. This system simplifies the tracking and management of vehicle information and maintenance schedules through an easy-to-use web interface, enabling more efficient operations and cost savings. This innovation is a first in Japan within the on-site vehicle maintenance service market, contributing significantly to increased operational effectiveness for businesses.
Background and Future Outlook
Founded in 2009, Apti initially entered the automotive aftermarket industry and has since developed strong business ties with approximately 35,000 stores nationwide. In 2017, Apti leveraged its extensive network in product sales to launch a human resource service business tailored for the automotive sector. This includes a specialized job-zoning platform