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Harper: The First AI HR Generalist

Transforming Human Resources with Innovative Technology

In today’s fast-paced world, organizations are searching for ways to enhance their efficiency and reduce manual workloads within their Human Resources (HR) departments. Recognizing the growing strain on HR professionals due to repetitive tasks, Wisq has unveiled Harper, the world’s first AI HR Generalist designed to reshape how HR teams operate.

Addressing the HR Challenge

For years, HR teams have faced an overwhelming number of requests, ranging from compliance tracking to policy inquiries, which hampers their ability to focus on strategic initiatives crucial for workforce development. Harper aims to alleviate this pressure by autonomously managing these critical tasks, allowing HR professionals to dedicate more time towards shaping an inspiring workplace culture and enhancing employee development.

Wisq’s proprietary AI technology empowers Harper to handle various HR functions with precision, contributing to enhanced organizational alignment and compliance. The AI is built to understand company culture, ensuring that all interactions align with established practices.

Scaling HR Effectiveness Without Expanding Teams

Traditionally, HR models depend heavily on well-resourced teams for managing routine inquiries and policies. This model is increasingly unsustainable in contemporary enterprises. Harper offers a solution by enabling HR teams to scale their operations without necessarily adding more personnel. Some of the key automation features include:

• - Policy and Compliance Automation: Harper streamlines processes such as managing time and attendance, leave of absence inquiries, return-to-office policies, and benefits questions by integrating with essential systems. This ensures that responses to employee queries are contextualized and accurate, leveraging best practices in HR.
• - Enhanced HR Program Support: Harper plays a crucial role in improving the quality of programs such as performance management and career development. This AI-driven guidance not only supports HR initiatives but also provides real-time coaching to empower employees.
• - Continuous Improvement Insight: With AI insights, HR teams can spot areas for improvement in their programs, whether it involves assessing goal quality or enhancing performance feedback. Harper proactively identifies potential issues before they escalate, allowing for a more strategic approach to workforce management.
• - 24/7 Employee Support: Harper ensures that assistance and support for employees are immediate, accurate, and consistent round-the-clock, which enhances overall employee satisfaction.

Empowering HR Professionals

Jim Barnett, CEO of Wisq, shared, “Our vision is to reinvent the operational landscape of HR through the integration of AI-powered teammates like Harper, enabling teams to refocus on cultivating workplace excellence instead of getting bogged down in repetitive questions.” The results are already promising, with clients reporting substantial efficiency gains, including:

• - An average of 35 hours saved per HR team member each month due to automation of standard inquiries.
• - 80% or more of routine HR queries resolved autonomously, significantly alleviating the tactical burden on HR staff.

The Road Ahead

As Wisq continues to innovate, there are plans to introduce even more advanced capabilities, which include:

• - AI-driven Employee Relations: Harper will facilitate the management of employee relations through automated case intake, fact-finding, and compliance checks.
• - Proactive Policy Insights: The ability to provide timely analysis on policies, helping to mitigate confusion or risks by suggesting preventive measures.
• - Scheduled Check-Ins: Automated interactions between managers and employees will expand the reach of HR business partners, allowing Harper to act as an early detection mechanism for potential issues.

Wisq’s commitment to a future where AI solutions address real HR challenges demonstrates the profound shift towards a more efficient and innovative workplace model. By embracing Harper, HR departments can free themselves from transactional tasks, empowering them to foster a more collaborative and growth-oriented environment.

About Wisq

Established in 2022, Wisq is an Agentic AI platform revolutionizing HR operations As the creator of Harper, the first AI HR Generalist, Wisq helps organizations significantly impact HR efficiency, enhance employee experience, and save valuable resources. The company has successfully raised $40 million from notable venture capital firms.

To learn more about this cutting-edge technology, visit wisq.com.