#USA #Bengaluru #Microland #Intelligent Automation #AIOps

Microland Recognized as a Leader in ISG Providers Lens 2024 for Intelligent Automation Services

Microland, an international frontrunner in digital transformation, has recently achieved recognition as a leader in the Intelligent Automation Services sector in the ISG Providers Lens Study for 2024. The company has particularly excelled in the region of the United States, showcasing its prowess in Artificial Intelligence for IT Operations (AIOps).

The ISG Providers Lens Study serves as an essential guide for companies seeking to evaluate service providers in the ever-evolving automation landscape. This year’s study highlights a variety of strategies employed by service providers in the field of Intelligent Automation, emphasizing their ability to integrate advanced technologies across entire organizations. The report underlines the critical role that client-focused design, specifically tailored automation, and business expertise play in delivering outstanding performance metrics.

Microland’s AIOps platform, named Intelligeni, is designed to enhance IT operations through AI-driven automation and real-time analytics. This innovative platform supports hybrid IT management by streamlining incident resolution processes and improving operational scalability. The company's advanced automated operations model, built on Intelligeni, fosters resilient IT environments that can seamlessly adapt to shifts without disruption. Furthermore, Intelligeni offers comprehensive integration capabilities across a wide spectrum of monitoring sources, delivering real-time assessments of IT status and holistic visibility of operations.

Satish Sukumar, Senior Vice President and Global Head of Platforms at Microland, expressed his pride regarding this recognition, stating, “We are honored to be recognized as leaders in the ISG Providers Lens Study for Intelligent Automation Services. This acknowledgment testifies to our commitment to providing unwavering experiences and driving business growth for our clients through our innovative, AI-driven solutions that enhance IT resilience and efficiency.”

Adding to this sentiment, Sam Mathew, President of Microland, noted, “This recognition underscores our relentless focus on empowering organizations with intelligent, AI-driven solutions that not only optimize IT operations but also lay the groundwork for sustainable and scalable digital transformation. It’s a moment of pride for us as we continue to enable our clients to navigate complexity and achieve resilience with confidence.”

The importance of this recognition is further emphasized by insights from Ashwin Gaidhani, a lead author of the study, who stated, “Microland offers comprehensive platforms and guidance for clients implementing AIOps, providing end-to-end visibility into their IT infrastructure.”

The ISG Providers Lens Study is a vital tool for decision-makers in the business and IT sectors, presenting transparency regarding the strengths and weaknesses of relevant service providers. It establishes distinct positioning across various market segments, including critical areas in both U.S. and European markets. Importantly, the study also sheds light on the increasing demand for multimodal talent and the necessity for ethically responsible automation practices.

For those interested in exploring Microland's AIOps solutions or learning more about the ISG Providers Lens Study for 2024, a detailed guide is available at their official website. Microland has established itself as a pioneering force in IT infrastructure services and consulting, headquartered in Bengaluru, India, with a solid track record spanning 35 years of delivering tangible business outcomes.

As organizations acknowledge that robust networks underpin the efficiency and functionality of modern digital systems, Microland continues to provide leading-edge technologies, including AI, automated operations, and platform-driven solutions, aimed at driving operational excellence, agility, and productivity for customers worldwide. With a dedicated team of over 4,600 specialists, Microland operates across more than 100 countries in regions such as Asia, Australia, Europe, the Middle East, and North America, delivering cutting-edge solutions in networking, cloud services, data centers, cybersecurity, service management, applications, and automation.

Recognized by leading industry analysts for its forward-thinking strategies, Microland remains committed to solid governance, environmental sustainability, and promoting an inclusive workplace where diverse talent can flourish. Partnering with Microland connects businesses with premier talent, technologies, and solutions designed to create unparalleled value.

For more insights and operational details, please visit Microland's official website.