Introduction to relark Omiya's Innovation
In a significant advancement for office space management, relark Omiya, a satellite shared office operated by Vortex Co., has introduced "E Solution," an automation system developed by Good Office Inc. With around 900 workspaces across all 47 prefectures in Japan, Good Office aims to elevate flexibility in the workplace and address common office challenges.
Background for Implementing E Solution
Vortex Co. champions the "100-Year Business Strategy®", focusing on enhancing corporate sustainability and increasing enterprise value. The relark workspace serves as a crucial hub, supporting businesses in navigating office-related issues.
However, the traditional model of staffed operations posed limitations on operating hours, often falling short of meeting early morning and late night utilization demands. Consequently, cost reduction while maintaining high service quality and security became essential goals for operational management.
To tackle these challenges, Vortex Co. opted for E Solution. This system promised to achieve an optimal balance of extended operational hours, cost efficiency, enhanced customer convenience, and robust security, thus paving the way for unmanned office operations.
Reasons for Choosing E Solution
Customer-Centric Usability
A primary concern for unmanned operations is ensuring that customers can navigate the facilities without any confusion. Good Office's app is designed for intuitive use, allowing first-time users to seamlessly register, check in using QR codes, and complete payments, which was pivotal in choosing E Solution.
Enhanced Security Features
To ensure safety during unmanned operations, a critical feature of E Solution is the integration of entry and exit records with security camera footage. This functionality enables staff to monitor entry and exit activities through a user-friendly management interface, thus alleviating security worries and instilling confidence in users.
Strong Client Acquisition via National Network
By joining the extensive platform of Good Office, which boasts one of the highest member and affiliate counts in the industry, relark Omiya can significantly boost its visibility among existing members. This integration fosters mutual utilization and enhances customer outreach.
Impact After Implementation
Acceptance of Drop-In Users During Unstaffed Hours
Previously, there were restrictions on usage during unstaffed hours. However, with the arrival of E Solution, drop-in services can now be offered without staff presence, resulting in increased customer access and a noticeable rise in user numbers.
Operational Efficiency and Trouble Prevention
The management interface is highly visible, allowing for quick assessments of workspace conditions. An exemplary feature is the notification system for double-bookings, which effectively prevents overlapping room reservations, allowing for smooth unmanned management.
Enhanced Customer Satisfaction
Support and insights from Good Office headquarters have led to service improvements in line with E Solution's implementation, further elevating user satisfaction rates.
Overview of relark Omiya
relark Omiya is a refined satellite shared office designed for adults, merging the themes of "Relax" and "Work."
Prime Location and Superior Space
Located just two minutes from Omiya Station, the office offers a tranquil environment, distinct from the nearby hustle and bustle.
Equipped for Online Meetings
In response to rising telework demands, a variety of fully private and semi-private booths are available for Web meetings and phone calls without disturbance, equipped with high-speed Wi-Fi, power outlets, and drink services to create a comfortable working atmosphere.
Adaptable for Diverse Business Needs
The available spaces range from individual workstations to meeting rooms equipped for group discussions, catering to various professional requirements.
For detailed information regarding pricing and access, please visit
here.
Features of E Solution
Developed by Good Office, renowned for its extensive number of locations, E Solution automates reception, payment, entry management, and booking through the integration of smart locks and apps. Moreover, the system supports remote monitoring through AI camera connections.
Implementing E Solution allows for the dual achievement of revenue growth and cost reduction, alongside promoting the space through SEO-optimized websites and apps. Support for queries and data sharing for problem resolution continues post-implementation.
For more details, visit Good Office's
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