#Japan #Tokyo #Customer Service #Terilogy #Hotel DX Summit

Terilogy Serviceware to Present at Hotel DX Summit 2026

On September 29, 2026, Terilogy Serviceware, based in Chiyoda, Tokyo, will take part in the online seminar titled "Hotel DX Summit". This event focuses on addressing the pressing challenges faced by the hospitality industry amid the rapid recovery of inbound tourism in Japan.

Seminar Overview

The summit will delve into the growing necessity for multilingual support in hotels due to the influx of foreign tourists. At the same time, the industry faces a significant shortage of manpower and the burden of shift management. Terilogy's presentation will explore how hotel operations should evolve in the AI and inbound era, emphasizing practical strategies to enhance productivity and service quality by showcasing successful real-world applications from renowned hotels.

Session Details

• - Date: September 29, 2026
• - Time: 15:15 - 15:40
• - Session Title: "Resolving Staff Shortages and Shift Gaps: Behind the Scenes of High-Quality Inbound Customer Service Practiced by Renowned Hotels"

This session is tailored for hoteliers, managers, and DX promotion staff who are keen on improving service quality in multilingual customer interactions and addressing staffing challenges.

Special Offer

Attendees who register will receive exclusive access to an archived video of the session, offering further insights into the discussed topics.

Event Details

• - Event Name: Hotel DX Summit: How Should Hotel Operations Change in the AI and Inbound Era?
• - Date: September 29, 2026
• - Time: 11:30 - 16:15
• - Format: Online
• - Participation Fee: Free (Pre-registration required)
• - Registration Link: Additional details and registration available on the event's webpage.

About Terilogy Serviceware

Terilogy Serviceware specializes in developing and providing ICT and multilingual solutions. Their innovative offerings include the "Mieru Tsuyaku," a multilingual video interpretation service enabling face-to-face interpretation via tablets and smartphones, and various other translation and language services like phone interpretation. They actively support efficient multilingual communication in numerous fields, including hotels, retail, public sectors, and healthcare, helping solve challenges related to service delivery and operational efficiency.

For more information about the Mieru Tsuyaku service, visit Mieru Tsuyaku Service Site.

For details about Terilogy Serviceware, check out their official website at Terilogy Serviceware.

Industry Case Studies

Terilogy Serviceware has successfully partnered with various industry leaders including Seibu Prince Hotels Worldwide, Mitsui Fudosan Hotel Management, and many more, enhancing their inbound service capabilities.

Media Inquiries

For media inquiries regarding this event, please contact Terilogy Serviceware’s Public Relations Officer Nakazato at Tel: 03-4550-0556 or via email at [email protected]. For inquiries specifically about the Mieru Tsuyaku service, please reach out to Terilogy Serviceware’s Mieru Tsuyaku team at the same phone number or email.