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Phound Expands Its Communication Platform

Phound, the identity-first communication platform renowned for its emphasis on trust, privacy, and personalization, has recently unveiled significant upgrades to its capabilities. This move marks a bold advancement in verified and context-aware communication. The company now features Phound Wave, an impressive broadcast messaging tool for executing SMS campaigns that cater to personal communications on a large scale.

Introduction of Phound Wave

The introduction of Phound Wave changes the game by allowing users to manage timed individual SMS campaigns without sacrificing authenticity. With this tool, users can send tailored messages for various occasions—be it a birthday greeting, an upcoming product launch, or promotional reminders for events. The design of Phound Wave emphasizes user contact tagging for improved group management and personalization with customizable fields such as 'customer since' or 'birthdays'. Furthermore, the tool leverages calendar-based logic, which aids users in scheduling messages that feel customized and personal, thus maintaining a sense of connection even when communicating en masse. For just $29.99 monthly, customers on paid plans can access this powerful feature.

Eugene Tcipnjatov, CTO and co-founder of Phound, shared enthusiasm for this innovation: "We created Phound Wave to bridge the gap between one-to-one and one-to-many messaging. Now, with Phound Wave, every recipient feels personally addressed, even when you're messaging hundreds."

Commitment to Trust and Compliance

In supporting ethical communication, all users of Phound Wave are required to register with The Campaign Registry (TCR), a centralized system for SMS senders. Phound offers streamlined onboarding options for low-volume users while also providing comprehensive support for larger, enterprise-level campaigns. This reflects Phound’s commitment to trust, transparency, and deliverability.

vCon Integration and CRM Synchronization

In a bid to enhance customer relationship management, Phound has implemented support for the IETF vCon standard, facilitating real-time synchronization between communication events and various CRM platforms. This integration ensures that data remains continuously updated and contextually relevant, allowing businesses to communicate more effectively with their clients.

Enhanced Meeting Features

Phound has also redesigned its meeting controls, aiming to better accommodate the needs of hybrid communication setups. Users can now enjoy advanced controls, such as enabling wait-for-host features or manual approval for pre-invited guests. These enhancements allow for varying levels of control over meetings, ensuring that every interaction is not only scheduled but also managed securely.

Moreover, the updated recording hub presents a unified dashboard to oversee recorded meetings. Users can download their interactions in MP4 format and integrate files with Dropbox, making file management effortless.

Moving Forward with Trust and Authenticity

Phound’s continuous evolution underscores its long-standing mission to enhance digital communication while prioritizing the values of verified identity, dynamic persona management, and user consent. Unlike more restrictive platforms that confine users into rigid networking structures, Phound advocates for open, adaptive communication practices that place authenticity at the forefront.

Phound founder and CEO, Dave Erickson, stated, "These updates reinforce Phound's role in defining the future of trusted digital communication. Where identity, privacy, and personalization converge, that's where Phound lives."

Available on multiple systems including macOS, Windows, iOS, and Android, Phound seeks to redefine modern communication in a world where privacy and trust are paramount. For further information, please visit phound.app.