#Japan #Tokyo #Fixstars #Thinca #Kaikura

Thinca and Fixstars Forge a Strategic Alliance

In an exciting development within the AI communication space, Thinca has announced its partnership with Fixstars as of March 30, 2026. This collaboration focuses on the integration and expansion of their leading AI communication platform, Kaikura.

Context of the Partnership

Thinca, headquartered in Chiyoda, Tokyo, is committed to rapid advancements in generative AI services, including AI-driven phone and chat functionalities. The decision to collaborate with Fixstars comes as part of a significant growth investment plan, amounting to an impressive 980 million yen, aimed at enhancing development speed and competitive advantage in the market.

On March 19, 2026, Thinca had already partnered with SB C&S to strengthen its sales promotion framework. The current collaboration with Fixstars is viewed as a necessary step to enhance the product development infrastructure further, ensuring robust growth momentum for Thinca’s business operations.

Objectives of the Alliance

The partnership will leverage Fixstars' advanced software acceleration technology and its rich experience in implementing AI solutions for enterprise-level clients. This integration seeks to elevate the AI features within Kaikura, moving beyond existing external AI services to create proprietary AI environments. The objective is to co-develop cutting-edge engines that will offer superior AI services.

Role Distribution and Roadmap

The collaborated effort will see both companies contributing significantly to the advancement of their shared goals. Thinca will take the lead on infrastructure development, front-end application design, system integration, and prototype development, including user testing.

In contrast, Fixstars will focus on technical inquiries and validation for the core voice dialogue engine, support technology selection, and expand core functionalities while designing proprietary AI and LLM (large language model) features that differentiate their services in the market.

The initial phase involves swift prototype development utilizing external APIs and other resources. In the mid to long-term, both companies plan to deepen their collaboration to explore and develop unique AI technologies in order to establish a competitive AI service foundation.

Thinca aspires to continuously elevate the AI capabilities through this strategic partnership, aligning with the long-term objective of maximizing corporate value.

For detailed disclosures regarding the partnership, you can refer to the official document here.

About Fixstars

Founded in August 2002, Fixstars is a technology company known for its slogan, “Speed up your AI.” By maximizing computational resources through software optimization, Fixstars accelerates both inference and learning processes for AI models across various sectors, including healthcare, manufacturing, finance, and mobility. The company's headquarters are located on the 31st floor of the Blue Front Shibaura Tower in Tokyo.

About Kaikura

Kaikura functions as Thinca’s AI communication integration platform. It organizes communication histories across phone calls, emails, SMS, and LINE, ensuring seamless management and ease of access for all employees involved in customer service. The platform is designed to prevent knowledge silos and promote high-standard customer interactions.

Since its launch in August 2014, Kaikura has been adopted by over 3,100 companies and maintained an impressive retention rate of 99.7% as of the end of December 2025. Kaikura has earned notable accolades, including the “2023 Winter Leader” award in the CTI category at the ITreview Grid Award, showcasing its superior service quality and customization.

For additional information about the Kaikura platform, visit its official site here. Please note that Kaikura is a registered trademark of Thinca.

About Thinca

Thinca was established on January 8, 2014, and operates as a dynamic entity focusing on IT-based system planning, development, operations, and consulting. With a capital of 397 million yen and a workforce of 75 employees by the end of December 2025, Thinca is poised for continued growth in the IT sector. Headquartered in Chiyoda, Tokyo, Thinca is publicly traded on the Tokyo Growth market.

For further insights into Thinca's business strategies and growth potential, explore their IR note here.