#Japan #Chofu #Umee Technologies #Front Agent #Cybozu Days

Unveiling Umee's Front Agent AI at Cybozu Days 2025

Umee Technologies, based in Chofu City, Tokyo, is set to showcase its groundbreaking conversational AI, Front Agent, at the annual Cybozu Days 2025 event to be held at Makuhari Messe from October 27 to 28. Known for its commitment to enhancing organizational development, Umee will display this innovative AI solution designed to analyze various interactions in real time and transform them into valuable organizational assets.

What is Cybozu Days?

Cybozu Days is an annual event bringing together over 140 partner companies, showcasing integration services that can complement Cybozu products while offering a platform for discovering partners who guide digital transformation (DX). For more details, visit Cybozu Days Official Website.

Front Agent: Transforming Conversations into Organizational Intelligence

During the event, Umee will present Front Agent, capable of analyzing conversations from face-to-face meetings, web conferences, and phone calls in real time. By understanding conversation preferences, it enables the creation of self-sustaining organizational frameworks. Notably, a case study exemplifies how a new employee exceeded top sales figures within just one month, doubling previous sales. This showcases the innovative approaches to personnel development through AI, along with new features aimed at empowering field operations.

Furthermore, even in the challenging realm of in-person sales, where data collection and analysis have been tough, Front Agent simplifies the process by merely recording conversations, thus making systematic talent development management a reality. Its abilities include deep customer analysis that extracts latent needs from conversations, proposing tailored sales strategies that boost revenue.

During the exhibition, there will be demonstrations showcasing real-world use cases across various sectors, including DX promotion, sales, and HR. Attendees can expect to see live visualizations of conversation data using Front Agent.

Extracting Insights through AI

One of Front Agent's standout features is the Insight Analysis™, which leverages AI to dissect and reveal previously hidden insights from voice data in conversations between agents and customers. By analyzing characteristics extracted by the AI, users can spend their time formulating hypotheses on insights. Additionally, integrating existing customer data in kintone with Front Agent’s voice data allows in-depth segmentation analysis. Summaries of customer responses and meeting minutes can also be automatically linked to kintone.

Recreating the Skills of High Performers

By analyzing features extracted by AI, teams can replicate the characteristics of high performers. Each unique trait is supported by linked audio evidence, allowing examination of the conversation flow before and after. This transforms individual conversational experiences into invaluable organizational knowledge, ensuring no recorded data goes to waste. At the Umee booth, attendees can witness a demonstration of the User Performance Screen, a feature tailored for training sales personnel. This tool can be adapted for use across various departments, from marketing and planning to sales and customer support.

Customer Success Case Seminar

On the second day of the event, a seminar will feature client success stories where users will share their experiences with Front Agent from the main stage. This session presents an opportunity to hear firsthand accounts of how AI drives organizational change.

Seminar Overview:

Title: From Practical Use to Impact: A Comprehensive Look at kintone × AI Integration Products and User Cases
As AI implementations are increasingly emphasized, the notion that significant achievements are a necessity can overshadow the potential effect of smaller, incremental AI developments. This session will demonstrate how daily operational enhancements contribute to substantial transformations in the workplace. Attendees will gain insights into the broader picture of kintone and AI integration products while listening to visiting users discuss their experiences and successes. Join us in discovering practical ways to utilize AI without overwhelming pressure.

Recommended for:

• - Those familiar with kintone and eager to learn about the full scope of AI integration capabilities.
• - Individuals interested in kintone × AI and curious to hear direct feedback from actual users.
• - Professionals tasked with AI implementation who are uncertain about what level of results they should aim for.

Featured Speakers:

• - Yuya Oguchi, Executive Officer, Light Up Sales Consulting
• - Kentaro Ishii, Deputy Director of the Systems Department, Marutei Otsuka
• - Taiki Sato, Alliance Business Development Department, Cybozu

Cybozu Days 2025 Event Details

Event Name: Cybozu Days 2025
Dates: October 27-28, 2025
Location: Makuhari Messe, Halls 4-7
Organizer: Cybozu, Inc.
Booth: Panda (Panda) P-19

About Front Agent

Front Agent offers insight analysis through simple conversation recordings, allowing invisible customer sentiments to be visualized and facilitating substantial organizational transformations. Equipped with patented technology, Deep Insight Engine™, it identifies customer motivation, enabling organizations to understand why customers choose or do not choose them. With capabilities across various communication platforms and integration with both kintone and Salesforce, Front Agent stands as a versatile tool for uncovering insights. Umee Technologies is proud to hold a three-star evaluation in Cybozu's Partner Evaluation Program.

Company Overview

Company Name: Umee Technologies, Inc.
CEO: Hirotaka Niinou
Website: Umee Technologies Official Site
Headquarters: 1-5-1 Chofu Heights, National Institute of Telecommunications University, Chofu City, Tokyo
Tokyo Office: 5F Hibiya Central Building, 1-2-9 Nishishinbash, Minato City, Tokyo
Established: May 2019
Service Site: Front Agent Service Site

Umee Technologies is a recognized startup certified by the National Institute of Telecommunications University, dedicated to realizing a future powered by the visual installation of conversational strategies, focusing on developing solutions via their Deep Insight Engine™ that analyzes psychological tendencies from conversations.