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Microland Reigns Supreme in Intelligent Automation Services

Microland, a trailblazer in digital transformation services, has clinched a top position in the ISG Providers Lens Study 2024. This prestigious study evaluates companies in the field of Intelligent Automation Services, particularly emphasizing their prowess in the Artificial Intelligence for IT Operations (AIOps) quadrant. With its headquarters in Bengaluru, India, Microland has consistently shown its commitment to delivering high-quality services that enhance IT operational efficiency.

The Significance of the ISG Providers Lens Study 2024

The ISG Providers Lens Study is a crucial resource for business and IT leaders, providing deep insights into the strengths and weaknesses of various providers in the automation landscape. The report focuses on the increasing relevance of intelligent automation strategies that align technological advancements with organizational scalability. It underscores vital aspects such as customer-centric design, purposeful automation, and the overall business experience as keys to achieving outstanding performance metrics in the field.

Microland’s sophisticated AIOps platform, known as Intelligeni, is integral to its smart automation services, offering AI-powered automation that enhances real-time analysis. This capability is pivotal in improving hybrid IT management, optimizing problem resolution, and escalating scalability. Additionally, the company's innovative Automated-Ops model, built on the Intelligeni framework, establishes robust IT environments capable of adapting seamlessly to changes. This adaptability is crucial in today's rapidly evolving tech landscape.

Intelligeni: Pushing IT Operational Boundaries

The comprehensive observability platform of Intelligeni provides accurate state assessments and holistic insights into IT operations. This is vital for organizations to not only monitor their IT environments more effectively but also anticipate and respond to potential issues proactively. According to Satish Sukumar, Senior Vice President and Global Head for Platforms at Microland, being recognized as a leader in this sector reinforces their commitment to delivering innovative solutions that enhance IT resilience and efficiency.

He emphasizes that this recognition is a testament to Microland's dedication to providing clients with unparalleled experiences through cutting-edge, AI-driven solutions. This commitment aims to foster business growth while simplifying complexities faced by enterprises.

A Future-Forward Approach to Intelligent Automation

Sam Mathew, President of Microland, notes that this achievement highlights the company’s ongoing mission to empower businesses with intelligent solutions that not only refine IT operations but also lay the groundwork for sustainable and scalable digital transformation. Microland's comprehensive suite of platforms and guidance for clients implementing AIOps is designed to provide them with complete visibility into their IT infrastructure, ensuring they can navigate the complexities of their operations with confidence.

Ashwin Gaidhani, a lead author of the ISG study, stated that the insights provided in this report serve as a valuable decision-making resource for IT and business leaders alike. Furthermore, the report elaborates on the pressing demand for multimodal talent and responsible automation practices, both of which are essential for maximizing the potential of intelligent automation.

For a deeper dive into Microland's AIOps solutions and the ISG Providers Lens Study 2024, you can explore their offerings at Microland's website.

About Microland

Microland, with a legacy of 35 years, is an innovative IT infrastructure services and consulting firm based in Bengaluru, India. The company prides itself on delivering tangible business results by leveraging next-generation technologies, including AI, automation, and platform-driven solutions. Their offerings enhance operational excellence, agility, and productivity for businesses worldwide. With a team of over 4,600 experts, Microland provides services across more than 100 countries, focusing on areas like networking, cloud, data centers, cybersecurity, service management, applications, and automation.

The recognition from leading industry analysts for their innovative approach reiterates Microland's commitment to sound corporate governance, environmental sustainability, and fostering an inclusive work environment where diverse talents thrive. By collaborating with Microland, companies can tap into top-tier talent, technologies, and solutions to create unmatched value.

For more information, visit www.microland.com.