New Jersey American Water Announces Temporary Change in Water Treatment Process for Coastal Areas

New Jersey American Water's Treatment Update



In a significant announcement, New Jersey American Water is preparing to implement a temporary change in its water treatment strategy. This alteration is part of the utility's routine maintenance program, aimed at ensuring the delivery of high-quality water to its customers in specific coastal areas.

From February 16, 2026, New Jersey American Water will switch from using chloramine to free chlorine in its Swimming River Water Treatment Plant in Colts Neck and the Jumping Brook Water Treatment Plant in Neptune. This change is a regular procedure in which the utility demonstrates its commitment to maintaining superior water quality while conducting necessary system maintenance.

Andrea Castro, the Director of Water Quality and Environmental Compliance at New Jersey American Water, stated, "This periodic, scheduled change in disinfectant is a standard water treatment practice that allows us to continue to provide safe, high-quality water for our customers." The company conducts this distribution system maintenance program every year to uphold high standards in water quality across its distribution system.

The transition period is expected to run until mid-April 2026. During this time, customers in Monmouth and Ocean counties might experience a temporary change in the smell and taste of their water, with a slight chlorine flavor being the most noticeable. This is a standard effect of the chlorine treatment and is expected to dissipate once the maintenance is complete. To alleviate any discomfort regarding the taste, customers can store water in an uncovered glass container in the refrigerator overnight, as this will allow chlorine to evaporate more rapidly.

New Jersey American Water has assured customers that throughout this maintenance phase, it will continue to closely monitor water quality to ensure compliance with both federal and state drinking water standards. This vigilance reassures consumers about the safety and reliability of their water supply.

The change in treatment process affects a broad range of areas, including Aberdeen, Allenhurst, Asbury Park, Atlantic Highlands, Avon, Bay Head, Belmar, and many more communities within the service area. Residents in these regions, as well as those who purchase water from New Jersey American Water, will have their water treated under this temporary system.

Since 2012, New Jersey American Water has utilized chloramines as part of its water treatment processes for customers in these counties. This method helps ensure that the water remains safe and clean for consumption. The upcoming maintenance work, while altering the treatment method temporarily, will ultimately enhance the quality assurance practices that the utility prioritizes highly.

With approximately 2.9 million people relying on its service, New Jersey American Water stands out as the largest regulated water utility in New Jersey, providing essential water and wastewater services to a vast population. The company's ongoing commitment to quality and safety remains a top priority, and by maintaining robust practices, it strives to meet its customers' needs effectively and efficiently.

For further details regarding this maintenance program and water quality information, customers are encouraged to visit the Water Quality section of New Jersey American Water's official website at newjerseyamwater.com. This resource provides insights and updates addressing the community’s questions and reassuring them about the water they consume daily.

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