#Japan #Tokyo #AI Agent #customer insights #Metareal Credit

Metareal Credit AI: A Game Changer for Customer Credit Evaluation

Overview

On July 24, Rosetta Co., Ltd., part of the MetaReal Group headquartered in Tokyo, Japan, is set to launch a premium plan for its customer credit evaluation analysis AI agent, Metareal Credit (Metareal CR). Priced at 50,000 yen (tax inclusive) per month, this service allows users to generate 20 reports daily, equating to 200 reports each month.

Metareal CR is designed to empower banking professionals in sales departments and customer analysis units by analyzing client transaction histories and internal evaluation data. Its capabilities extend to leveraging recent consumer trends, credit ratings, and industry statistics. This AI-driven tool facilitates the automatic analysis of customer behavior tendencies, credit risks, and proposal opportunities, providing invaluable insights to enhance decision-making in sales strategy and credit evaluation.

Development Background

The need for such a tool arose from ongoing challenges in the banking sector. Despite accumulating extensive customer interaction data, banks struggle to utilize this information thoroughly for effective customer analysis and credit risk evaluation. Traditional methods of analysis often rely heavily on experts and data scientists, which can be time-consuming and lead to inconsistencies in decision-making among sales representatives. Furthermore, the inability to utilize real-time external data, including the latest consumer trends and industry statistics, hampers the speed and accuracy of sales proposals and credit assessments.

In an increasingly competitive financial landscape, there is a pressing need for in-depth customer understanding and rapid decision-making. Metareal CR addresses these concerns by offering a robust solution that integrates internal and external data for swift, reliable analysis.

Features of Metareal CR

Metareal CR stands out as an intuitive AI agent that enables sales representatives to effortlessly create reports reflecting customer behavior patterns, credit risks, and proposal opportunities in just minutes. The tool consolidates internal data, such as transaction histories and evaluations, with external data sources, including consumer trends and industry statistics. It employs AI to automatically select optimal analytical dimensions and proposal points. Users can generate reports in Word or PDF formats promptly suited for presentations or further discussions with management and related departments.

The ideal users for this service include banking sales representatives, managers in corporate sales teams, personnel responsible for credit risk management, and those involved in acquiring new clients or deepening existing relationships. Additionally, financial institution staff seeking to streamline data analysis and report generation will find Metareal CR beneficial.

Insights from AI Development Lead

Gōshi Yonekura, CTO of the MetaReal Group and an AI developer, stated, “Metareal CR is poised to revolutionize customer understanding and credit risk management in commercial banking. Our AI tool supports sales operations through the analysis of customer behavior data and suggests optimal moments for proposals, enhancing all facets of the sales process with data science. This innovation allows sales agents to move beyond subjective judgments to make objective, data-driven customer decisions, ultimately improving customer service and securing better outcomes.”

Future Developments

MetaReal Group is also committed to expanding its suite of generative AI solutions with upcoming products tailored for various industries. Their approach focuses on providing specialized AI consulting services that enable businesses to integrate cutting-edge AI technology efficiently while addressing specific needs. Through this series, they aim to simplify the resolution of industry challenges and promote rapid implementation and operationalization of AI technologies across sectors.

As they continue to enhance their services, MetaReal Group emphasizes that delivering practical and engaging AI solutions is their top priority. They aim to facilitate faster, more effective development cycles for AI applications that resonate with users in real-world scenarios. Interested businesses are encouraged to reach out for partnerships and consultations on AI implementation.

Closing Note

The introduction of Metareal CR heralds a new era in customer credit evaluation, combining intuitive technology with essential data analytics. This innovation not only aims to transform the way banking professionals engage with their clients but also sets the stage for a more insightful, faster, and data-driven approach to customer interactions.

For those interested in learning more about Metareal CR, visit the Metareal CR service page or contact them via email at [email protected] for inquiries.