#Japan #Tokyo #OZ #Takazono #Pato-yaku

A New Era in Pharmacy Services: OZ's Online Medication Counseling

On July 10, 2025, OZ Corporation officially launched its online medication counseling service, Pato-yaku Enkaku-san, designed specifically for insurance pharmacies. This innovative platform allows pharmacists to conduct remote consultations despite being physically absent from the pharmacy, significantly improving patient experience and streamlining pharmacy operations.

Overview of the Product

The Pato-yaku Enkaku-san service enables pharmacists to provide medication guidance remotely to patients who present their original prescriptions at various locations. This service adheres to the guidelines set by the Ministry of Health, Labour and Welfare, allowing for compliant and effective operation.

Website: Pato-yaku Enkaku-san

Key Benefits of Implementation

1. Improvement in Patient and Pharmacist Satisfaction
- Facilitates continuous care from the primary pharmacist.
- Reduces waiting time, ensuring smooth medication counseling.
- Lowers infection risks, enhancing the interaction environment during consultations.

2. Standardization and Efficiency in Pharmacy Operations
- Addresses workload distribution through flexible staffing practices.
- Utilizes short-time staff and parental leave employees effectively.
- Prepares personnel structures in anticipation of population decline.

3. Flexible Response to Unexpected Events
- Enables remote support during sudden absences or peak times.
- Serves as a backup mechanism during emergencies or disasters.

4. Support for Community Healthcare
- Integrates with online medical consultations for comprehensive support.
- Provides services to remote islands and areas with limited transportation.
- Stabilizes pharmacy operations in regions facing staff shortages.

5. Enhancement of Pharmacy Productivity and Profitability
- Standardizes operations to reduce costs.
- Supports sustainable management despite rising healthcare expenses.

Operational Image

The operational mechanism consists of patients receiving online counseling through pharmacists at different locations. Both the pharmacist and patient will follow specific protocols to ensure the environment remains professional and secure.

Security Measures and Compliance

OZ emphasizes data protection, ensuring that prescription images are automatically deleted after a defined period. The service can be integrated without altering existing medical information systems, facilitating a smooth operational start.

Future Outlook

By collaborating with Takazono's dispensing systems and packaging machines, OZ aims to establish an integrated solution supporting the entire process from reception to dispensing and counseling. The vision is for pharmacies to play a pivotal role in future community healthcare, addressing evolving medical needs sustainably and flexibly.

Both companies plan to jointly support system development and propose business models suitable for pharmacies while promoting ICT adoption and digitization in the pharmacy sector.

About Takazono Corporation

Founded in 1963, Takazono Corporation is a leading medical and pharmaceutical equipment manufacturer known for its pill-packaging machines. The company prioritizes customer convenience and patient health. With a strong domestic presence and efforts to explore overseas markets, Takazono continues developing products that meet evolving industry demands.

Website: Takazono Corporation

About OZ Corporation

Established on April 11, 2024, OZ aims to create new value through software development for insurance pharmacies, ultimately enhancing the pharmacy industry's evolution. The introduction of Pato-yaku Enkaku-san marks a significant step in transforming pharmacy services and fostering patient-focused care.