Smartpress Achieves High Employee Satisfaction and Engagement Metrics

Smartpress Sets High Standards for Employee Engagement



In a recent announcement, Smartpress, alongside its parent company The Bernard Group, showcased noteworthy employee-focused metrics that significantly highlight its dedication to fostering a positive work environment. Based in Chanhassen, Minnesota, Smartpress operates as a 100% employee-owned commercial printer that has set a high standard for engagement and participation within the manufacturing sector.

Employee Engagement Scores


According to Smartpress, their latest annual Gallup survey indicates an impressive overall employee engagement score of 4.21 out of a possible 5.0, with a remarkable 89% participation rate from employees. This score positions Smartpress as an industry leader, demonstrating engagement levels that are double those typically found in average U.S. companies.

The survey results also highlighted several key statistics:
  • - Turnover Rate: Smartpress boasts a mere 11% turnover rate, significantly lower than the 40% average for the American manufacturing industry.
  • - Diversity Metrics: Women make up 26% more of the co-ownership compared to the overall manufacturing workforce in the U.S., showcasing Smartpress's commitment to diversity and inclusivity.

Commitment to Employee Development Social Responsibility


The company has instituted numerous development and recognition programs that support nearly 950 employees. With a focus on creating an enriching workplace, Smartpress has prioritized skills development that caters to the growth of its employees.

Vice President of Human Resources, Jody O'Neil, emphasizes the importance of this commitment, stating, "It's important for our clients to understand the actions we take to be an amazing employer." This reflects Smartpress's understanding that a strong reputation amongst employees not only benefits the internal culture but also appeals to clientele who seek partners that act with integrity and respect.

Innovative Practices


Beyond engagement metrics, Smartpress promotes a range of environmentally sustainable operations while maintaining significant charitable partnerships. Their efforts are recognized through various accolades, including EcoVadis Platinum and ISO 14001 certification. Additionally, they are noted for their commitment to social responsibility, underscoring the balance they strike between workplace dynamics and community impact.

The company's environmental initiatives are not just an afterthought; they are integrated into its core operational strategies, which include being carbon neutral across Scope 1 and Scope 2 emissions. This dedication reinforces Smartpress's position not just as a commercial printer, but as a socially conscious leader in the industry.

The Impact of Employee Satisfaction


The results of Smartpress's surveys and metrics illuminate the connection between employee satisfaction and overall business performance. By prioritizing happiness and engagement at work, Smartpress has created an environment that fosters both innovation and quality service delivery. The organization also sees this as a vital component in attracting and retaining top talent, as well as in ensuring high quality products for clients.

Smartpress’s emphasis on being a desirable workplace demonstrates that businesses can successfully merge employee welfare with sound operational practices. Their approach serves as a model for others in the industry looking to enhance their own employee engagement and satisfaction levels.

The company's focus on bettering the lives of its employees is not only a testament to Smartpress's leadership but also a blueprint for sustainable success in the business landscape. As Smartpress continues to grow and thrive, their ongoing commitment to employee satisfaction and sustainable practices will undoubtedly keep them at the forefront of the printing industry.

For more information, visit Smartpress to learn about their operations and workplace culture.

Topics General Business)

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