#Japan #Tokyo #Spider AF #Kanro Corporation #EC fraud

Spider AF Implementation Success at Kanro Corporation

In a significant advancement against resale-related fraud, Kanro Corporation has successfully integrated the Spider AF tool, developed by Spider Labs, to address the growing concern of fraudulent orders on its e-commerce site. This innovative tool has enabled Kanro to visualize and suppress unauthorized purchases aimed at reselling, resulting in a drastic reduction of such orders within just two months of implementation.

Context of the Issue

Kanro Corporation, renowned for its high-quality confectionery products, had faced persistent challenges with the resale of its popular items. The phenomenon of bots and automated systems taking advantage of their inventory had raised alarms, prompting the need for effective measures. With the introduction of Spider AF, which specializes in recognizing abnormal purchasing behaviors in real-time, Kanro is now able to identify and block fraudulent transactions immediately.

Impact of Spider AF

The results from the first two months post-implementation are compelling:

• - A 50% reduction in cancellation requests due to policy violations.
• - A notable decreasing trend in detected fraudulent orders.
• - Verified effectiveness in deterring purchases intended for resale.

Moreover, customer feedback has shifted positively since the deployment of Spider AF. Previously, consumer reviews were rife with complaints concerning reselling issues, but recently, there has been a noticeable surge in comments expressing joy over successful purchases. This reflects an enhanced purchasing experience, which is crucial for Kanro's customer satisfaction strategy.

Insights from Kanro's Team

A representative from Kanro commented on these developments:

"Besides the sheer numbers of fraudulent orders, we've also noticed a shift in customer reviews. During peak resale discussions, there were numerous comments highlighting frustrations with our products. However, more recently, we have received many enthusiastic remarks celebrating the joy of successfully purchasing our treats. As we base our strategies on our fanbase, customer satisfaction is key to our operations, and it’s evident that our initiatives are beginning to bear fruit."

Spider Labs' Perspective

In light of these results, Satoko Otsuki, CEO of Spider Labs, elaborated:

"Spider AF transcends traditional advertising scopes; it serves as a foundation for fraud detection in e-commerce management and campaigns. Instances like Kanro's showcase how enhancing the purchasing experience can effectively restore consumer trust, a phenomenon we anticipate will resonate across various industries."

Understanding Spider AF

The Spider AF tool is designed for high-level protection against increasingly sophisticated fraudulent tactics, utilizing a complex system of real-time logic to identify suspicious orders targeted for resale.

It adeptly answers the challenges posed by advanced methodologies, such as bot-driven mass accesses and automated ordering, as well as geo-masking tactics deployed through VPNs and proxy servers designed to disguise the user's location. The tool employs over ten diverse criteria for multifaceted detection of fraudulent behaviors, ensuring that unauthorized transactions are flagged before products reach unintended hands.

For more information on how Spider AF can secure your e-commerce operations, visit Spider AF's official website.

About Spider Labs

Spider Labs is headquartered in Minato, Tokyo, specializing in developing and marketing the Spider AF tool. Founded in April 2011 under the leadership of Satoko Otsuki, the company focuses on providing security solutions against advertising fraud, resale issues, invalid leads, and affiliate fraud, helping businesses maintain their integrity in the marketplace.

For more insights and resources, visit Spider Labs.