Spinnaker Support Elevates Mark Fetches to Global Chief Technology Officer Position

Spinnaker Support Appoints Mark Fetches as Global Chief Technology Officer

In a significant move to boost its technical leadership, Spinnaker Support has announced the promotion of Mark Fetches to the position of Global Chief Technology Officer (CTO). This strategic elevation comes at a key time as the company continues to expand its support services for over 1,300 global clients.

A Unified Global Team

Mark Fetches’ new role combines the capabilities of Spinnaker's regional CTOs, the solution consulting team, and technical account management (TAM) into a cohesive global unit. By integrating these essential functions, Spinnaker aims to create a seamless flow of technical expertise from the initial customer evaluation phase through to the long-term support stages.

Reporting directly to Chief Revenue Officer Pete Castello and joining the Go-to-Market Leadership Team, Fetches is set to enhance the alignment between clients' business objectives and Spinnaker’s technical offerings. This restructured organization underscores the company’s commitment to customer satisfaction and technical excellence.

Customer-Centric Approach

“Our customers choose Spinnaker for our expertise,” stated Matt Stava, CEO of Spinnaker Support. Fetches previously demonstrated this expertise during his tenure as CTO for EMEA, where he successfully bridged the gap between technical solutions and customer needs. With his new global role, Fetches intends to ensure that the same level of technical engagement is accessible to every regional client.

Customers typically face their biggest challenges during transitions, and Fetches believes that the best time to discuss modernization strategies is before any upgrades or renewals are required. By positioning his team to provide guidance right from the outset, he aims to empower customers to evaluate options and make informed decisions on their terms.

Extensive Experience and Proven Leadership

Bringing over 30 years of technology consulting and leadership experience to the table, Fetches has held distinguished roles at prominent firms such as Accenture, Deloitte, and PwC. His background involves leading customer-facing technical teams and advising C-suite executives on crucial topics like digital transformation, cloud computing, and AI initiatives.

Based in the UK, Fetches holds TOGAF and ITIL certifications, enhancing his ability to lead robust technology strategies.

Future Outlook for Spinnaker Support

The promotion of Fetches coincides with Spinnaker's robust growth, as more enterprises are transitioning towards independent support models that provide enhanced control and flexibility. This announcement follows several key leadership appointments in 2026, including Rex Young as Chief Information Officer and Vivek Pruthi as Managing Director for the APAC region.

Furthermore, Spinnaker has been proactive in launching new PostgreSQL offerings designed to aid organizations in decreasing their dependency on Oracle databases. This initiative aligns with Fetches' vision of providing clients with comprehensive support and solutions tailored to contemporary business needs.

In conclusion, with Mark Fetches at the helm of technical leadership, Spinnaker Support is positioned to continue its trajectory of growth while enhancing the customer experience through technical excellence and strategic guidance.

About Spinnaker Support

Spinnaker Support specializes in providing independent third-party support for Oracle, SAP, VMware, and PostgreSQL environments. The company's focus on delivering maintenance, modernization, and expert services enables organizations to optimize their technology investments while maximizing efficiency and minimizing vendor dependency. For more information about Spinnaker Support, visit www.spinnakersupport.com.