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Flexy Support Celebrates a Double Win at the IT Trend Awards 2025

In a remarkable achievement, Flexy Support, a service provided by Fleck Systems, has secured the top position in two categories of the IT Outsourcing Service at the prestigious IT Trend Annual Rankings 2025. Competing against numerous industry players, Flexy Support clinched first place in both the Overall and Rising Stars categories, marking a significant milestone in the company's history.

Located in Minato-ku, Tokyo, Fleck Systems has focused on tackling pressing issues faced by many organizations today, such as a shortage of IT personnel, difficulties in IT hiring, and challenges posed by sudden personnel changes in IT departments. This proactive approach to tackling issues like the absence of dedicated IT support and knowledge transfer following employee turnover has garnered substantial attention and appreciation.

What is Flexy Support?

Flexy Support specializes in IT outsourcing and business process outsourcing (BPO) services, catering particularly to medium and small businesses, as well as growing enterprises. The service is designed to provide practical support in IT operations, enabling organizations to delegate essential functions without compromising efficiency.

Typical clients include:

• - Companies with only one IT staff or lacking an IT specialist.
• - Organizations facing sudden changes in their IT teams, such as resignations or transfers.
• - Businesses that struggle to recruit qualified IT personnel or cannot invest heavily in internal IT resources.
• - Companies looking to outsource some or all aspects of their corporate IT functions.

Flexy Support aims to deliver in-depth assistance and not just surface-level outsourcing, ensuring that operational processes can be effectively managed and executed.

Why Choose Flexy Support?

Flexy Support's rapid ascent in the ranking can be attributed to several key factors that resonate deeply with businesses grappling with their IT needs:

1. Tailored Practical Support
Flexy Support does not merely act as a consulting service; it engages directly with daily operations, including account management, handling PC and SaaS inquiries, and operating as a first response IT help desk. This approach has built trust and loyalty among clients.

2. Emergency Response Capabilities
The company's structured response to urgent situations, such as sudden resignations, has proven effective in minimizing operational downtime during transitions.

3. Flexible and Cost-Effective Solutions
Companies that do not require full-time IT personnel yet cannot manage with trivial resources find Flexy Support's flexibility and pricing models appealing, thus creating a niche of support tailored specifically for them.

4. Comprehensive Services Beyond Basic Outsourcing
Unlike typical IT outsourcing services focused merely on task completion, Flexy Support offers comprehensive business process outsourcing that encompasses the entire operation of IT processes, ensuring clients can maintain continuity without being overly reliant on individual IT staff.

Understanding the IT Trend Annual Rankings 2025

The IT Trend Awards represent one of Japan's leading platforms in IT product comparison, with over 20 million users. The 2025 rankings showcase products that received the most inquiries throughout the year, reflecting market needs and user preferences. With results gathered from January 1 to November 30, these awards signify the industry trends and customer satisfaction within various categories, including IT outsourcing.

For more information and to assess the services provided by Fleck Systems, visit their official websites:

• - Flexy Support
• - Fleck Systems

As the landscape of IT services continues to evolve, companies like Flexy Support are at the forefront of resolving critical inefficiencies, empowering businesses to thrive in an increasingly technology-driven world.