#Japan #elderly care #AI service #Koto #FOC

A New Era in Elderly Care Communication

In a significant step towards improving operational efficiency in elderly care facilities, Fuyou Outsourcing & Consulting Co., Ltd. (FOC) announced the upcoming launch of their innovative AI-powered service, "Minna Egao®". Set to debut in July 2026, this service aims to transform the way care workers create and distribute communication materials, significantly reducing the time and effort required for these tasks.

Service Overview

FOC's revolutionary service integrates AI and Business Process as a Service (BPaaS), allowing the automatic generation of communication materials based on video and audio recordings. The entire process, from creation to printing, sealing, and dispatching, is managed under one roof, offering substantial relief to care staff. This streamlined approach not only improves productivity but also allows staff to focus more on direct care duties, enriching the overall quality of elderly care.

Key Features of Minna Egao®

• - High-Precision Facial Recognition: Individual matching ensures personalized communication.
• - Multilingual Support with Automatic Translation: Voice inputs in multiple languages are effortlessly converted into Japanese.
• - Warm, Personalized Messaging: The service generates communication that feels personalized and engaging.
• - User-Friendly Interface: The service boasts zero operational burden with a simple and efficient user interface.
• - Exclusive AI×BPaaS: This unique service is the only one that fully externalizes the creation and dispatch of communication materials.

Anticipated Benefits

The use of Minna Egao® is projected to reduce the workload of staff involved in communication tasks by up to 90%, as observed in initial testing phases. The service enables customized information dissemination tailored to individual residents, thereby enhancing trust between families, care managers, and facilities. Additionally, it holds the promise of appealing to care facilities that are typically hesitant to adopt digital technologies, making the transition smoother.

Pilot Program and External Evaluation

Prior to its formal release, Minna Egao® underwent testing in various social welfare facilities, including Kouwakai Orange Garden in Funabashi, Chiba, and Keiseikai Zuikoen in Osaka. These beta tests aimed to gather valuable feedback on user experience and functionality, with improvements already being integrated into the commercial version of the service.

Call for Trial Participants

FOC is inviting elderly care providers nationwide to partake in a free trial of Minna Egao®. This initiative seeks collaborators who will help validate and refine the service before its full market introduction. Participants will experience the benefits of Minna Egao® and provide critical insights that will guide the final product's enhancements.

• - Trial Period: June 8, 2026, with pre-registration starting from June 3, 2026.
• - Eligibility: All elderly care facilities across Japan.
• - Cost: Free of charge.
• - Requirements: Facilities must possess at least one internet-enabled device.

For those interested in improving their facility's operational efficiency and productivity, this trial represents an invaluable opportunity. Interested operators can apply through the supplied link. Note that spaces are limited and may be allocated on a first-come, first-served basis.

About Fuyou Outsourcing & Consulting

Founded in November 1988 and headquartered in Koto, Tokyo, Fuyou Outsourcing & Consulting Co., Ltd. is at the forefront of outsourcing and consulting solutions, committed to enhancing workplace efficiency through innovative technology. For more information, visit FOC's website.

For Further Inquiries

• - Contact: Fuyou Outsourcing & Consulting Co., Ltd. Planning Department
• - Email: [email protected]

FOC's initiative with Minna Egao® not only represents a leap in technology but also reaffirms the commitment of the care sector towards improving the lives of elderly residents while easing the burdens on care staff.