#United States #Generative AI #Franklin #Xsolis #MultiCare Health System

Xsolis Unveils a Game-Changing Generative AI Solution to Optimize Healthcare Operations

Franklin, Tenn. and Renton, Wash. - Xsolis, a leading AI-driven technology company, has recently announced the launch of a groundbreaking generative AI solution designed to improve clinician efficiency during the mid-revenue cycle process. This innovative technology is set to transform how healthcare documentation and appeals are managed, significantly alleviating the administrative burdens faced by healthcare professionals.

The initial pilot of this new solution will be conducted at MultiCare Health System, a prominent healthcare provider located in Washington State. Through this collaboration, MultiCare aims to streamline the documentation required for appeals, accelerating financial relief processes for health systems and enhancing patient care quality.

According to Debbie Schardt, the assistant vice president of revenue cycle and utilization management at MultiCare, “Our ongoing partnership with Xsolis has already led to significant reductions in administrative tasks and improvements in payer relations. The introduction of this enhanced generative AI solution builds on our successes, aimed at reducing clinician burnout and improving job satisfaction while generating critical financial savings.”

The new generative AI solution aims to empower clinicians by simplifying the processes involved in documentation and submission of appeal letters. This technology is expected to help healthcare providers meet tight deadlines imposed by health plans, ensuring they receive appropriate reimbursements for their vital services.

Xsolis has a history of effectively integrating AI technologies in the healthcare sector. Since implementing their initial AI platform in 2017, MultiCare Health System has witnessed remarkable operational advancements, boosting case review times by an impressive 150%, while saving over $8 million. The impact of these efficiencies is crucial, particularly as a recent survey highlights that clinicians currently allocate about 28 hours each week to administrative tasks, with nearly 9 hours dedicated solely to documentation efforts. This is particularly concerning amidst ongoing staffing shortages and high burnout rates.

A study conducted by Harris Poll found that the vast majority of providers and payers are optimistic about the potential of generative AI to alleviate administrative workload, allowing healthcare professionals to devote more time to direct patient care—a critical aspect of healthcare quality.

Joan Butters, CEO and co-founder of Xsolis, remarked, “MultiCare Health System stands out for its innovative use of AI strategies to improve their revenue cycle management processes. We are proud to support their mission by consistently delivering cutting-edge AI solutions that enhance clinician workflows and financial outcomes while minimizing friction between healthcare providers and payers.”

Xsolis utilizes a unique “human in the loop” AI model, which allows for continuous evaluation and improvement of their AI solutions. Over the past decade, they have been developing practices that streamline medical necessity decision-making in healthcare. The upcoming generative AI solutions will complement their existing predictive AI models, which have collectively saved healthcare systems and plans more than $1.5 billion in costs and inefficiencies.

The company’s flagship platform, Dragonfly®, stands out as the first AI-driven solution capable of providing real-time predictive analytics to assess medical necessity. This capability continuously assigns an objective scoring system that evaluates anticipated care levels for every single patient, optimizing the efficiency of the overall healthcare delivery process. Headquartered in Franklin, Tennessee, Xsolis aims to foster collaboration and transparency between health systems and payers through advanced AI technologies.

As the pilot program with MultiCare Health System moves forward, the healthcare sector will be closely monitoring the outcomes of Xsolis's new generative AI solutions, eager to see how these advancements can contribute to a more efficient, responsive, and patient-centric healthcare system.