#United States #North Carolina #Medicare Advantage #Cityblock Health #Humana

Cityblock Health Expands Care Services in North Carolina

Cityblock Health, the innovative healthcare provider dedicated to improving access and quality of care, has recently announced its expansion into North Carolina. This initiative aims to provide comprehensive, accessible healthcare to nearly 20,000 Medicare Advantage and dual-eligible members across the state. This marks a significant milestone for Cityblock as it seeks to enhance health outcomes for vulnerable populations.

Comprehensive Care Approach

Starting July 1, 2026, Cityblock Health will commence its operation in partnership with Humana, focusing on members who manage complex chronic conditions. This includes individuals enrolled in Dual Eligible Special Needs Plans, those with partial dual eligibility, and Low-Income Subsidy recipients within the Medicare Advantage framework. The collaboration aims to deliver a seamless integrated care experience that addresses both physical and behavioral health needs.

The hallmark of Cityblock's model is its wrap-around care coordination which combines in-person and virtual services available 24/7. This model encompasses a wide spectrum of care, from primary and urgent care to behavioral and social services, as well as clinical pharmacy and support services. By fostering close collaboration with existent primary care providers and Humana’s care management teams, Cityblock is positioned to deliver highly personalized healthcare experiences.

Utilizing Advanced Technology

At the heart of Cityblock's effectiveness is its AI-native technology platform. This sophisticated system provides a comprehensive view of each member by unifying real-time clinical data, claims information, and social factors. This ensures that care teams can deliver timely and appropriate interventions tailored for each member’s unique circumstances. As noted by Cityblock Health's President, Mike Roaldi, “Our model serves Humana's dual-eligible and Medicare Advantage members to deliver better health outcomes across the state.”

Cityblock's significant investment in technology and data analytics also enables the tracking of member engagement and health outcomes efficiently. This not only enhances the experience for the members but also improves operational efficiencies for healthcare providers involved in this initiative.

Commitment to Accessibility and Compassion

Helmed by a dedicated clinical care team, Cityblock Health aims to deliver 'high-touch, high trust, and high-tech' care, particularly to hard-to-reach populations. They have built a reputation for compassion in healthcare, which has been vital in ensuring that their services are not only accessible but also sensitive to the unique challenges faced by dual-eligible and chronic condition patients.

Their expansion signifies a commitment not just to improve access but to fundamentally alter how healthcare is delivered to some of the most underserved demographics. Through their services, Cityblock Health advocates for health equity and strives to bridge gaps in care that have long existed, ensuring that every individual receives the support they need.

About Cityblock Health

Cityblock Health is recognized as a leading provider of healthcare services tailored to complex and hard-to-reach populations, focusing particularly on those enrolled in Medicaid and Medicare programs. Over the past decade, they have set a standard for providing high-quality, compassionate care that is data-informed and technologically enhanced. By harnessing advanced medical practices and creating collaborative relationships with healthcare organizations, Cityblock strives to redefine the landscape of healthcare delivery. For those interested, more information can be found on their website at cityblock.com.

In conclusion, Cityblock's expansion in North Carolina represents a significant step toward enhancing healthcare accessibility for Medicare members. By leveraging technology and compassionate care, they aim to set new standards for health outcomes in communities that need it most.