#Japan #E-Commerce #Kyoto #Food Technology #TakeEats

TakeEats: Revolutionizing Online Ordering for the Food Industry

In an exciting development in the world of food service technology, TakeEats, a takeout order management SaaS provided by Lamp Co., Ltd., has recently launched a new e-commerce cart feature tailored specifically for the food industry. This innovative functionality aims to streamline operations for restaurants and dessert shops while offering customers a more convenient way to place online orders.

What is TakeEats?

TakeEats has emerged as a game-changer in the food service sector. Catering to eateries that sell items like bento boxes and sweets, TakeEats provides businesses with customizable online ordering sites. This allows establishments to easily start accepting pre-orders and payments online, often within the same day.

The service is designed to reduce inefficiencies associated with traditional order-taking methods, such as phone calls or in-store orders, thereby minimizing errors that can occur due to miscommunication. By facilitating a transition from paper-based or fax management to a more digital approach, TakeEats actively promotes digital transformation (DX) for its partner businesses.

Moreover, the advantage extends to consumers, enabling them to place orders effortlessly from their smartphones 24/7. With this, customers can avoid long waits, creating a more pleasant and efficient purchasing experience for both sides.

Since its release four years ago, TakeEats has successfully integrated into over 2,500 stores nationwide, including prominent industry players, and has surpassed 600,000 cumulative orders as of March 2025.

The New E-Commerce Cart Feature

This latest feature augments TakeEats' existing takeout capabilities by granting businesses the ability to ship products nationwide. Previously, restaurants needed to manage takeout and e-commerce separately, which often resulted in additional costs and administrative complexities. In response to this feedback, TakeEats has integrated both functions into a singular, cohesive system, ensuring more efficient store operations.

Businesses can now manage products and orders from one platform, seamlessly operating both takeout and e-commerce services. By unifying customer data from both services, TakeEats aids businesses in crafting targeted sales strategies based on purchase history, thereby enhancing customer retention efforts.

Rich Features Tailored for the Food Sector

TakeEats’ e-commerce cart includes a plethora of functionalities specifically designed for the food industry:

• - Gift Wrapping & Nosh Options: Customers can select wrapping and nosh paper options for gift orders, facilitating smoother processing.
• - Multiple Delivery Destinations: Ideal for seasonal gifting, such as summer gift baskets or winter holiday packages, allowing one order to be sent to various addresses.
• - Temperature Zone Settings: Each product can be categorized based on temperature requirements (room temperature, chilled, frozen), enabling precise shipping costs and management.

Case Study: Introduction at Quramond

An early adopter of the new e-commerce cart feature is Quramond, a specialist in fruit tarts. Previously utilizing their own developed system, they sought to transition for improved convenience and operational efficiency. After integrating TakeEats, they reported a 20% increase in order volumes compared to their previous system, alongside enhanced product and order management.

Launch and Pricing Information

• - General Availability: Starting June 3, 2025
• - Pricing Plans: TakeEats users subscribed to the standard plan can access the new e-commerce cart functionality at no additional cost. There are also standalone plans for businesses wishing to utilize this feature alone.

About Lamp Co., Ltd.

Founded in February 2017, Lamp Co., Ltd. has been dedicated to the vision of “Illuminating local communities with digital power” and has supported over 150 companies in the realm of web marketing from its headquarters in Kyoto. In response to the COVID-19 pandemic in 2020, they launched TakeEats to assist restaurants with takeout order management. As of May 2025, the company raised a total of 700 million yen in Series A funding, bringing their total capital raised to over 1 billion yen.

Company Profile

• - Company Name: Lamp Co., Ltd.
• - Headquarters: 195 KMG Building, 4F, Shimomyo-kaku-cho, Nakagyo-ku, Kyoto City
• - Tokyo Office: 22nd Floor, Shinagawa Intercity A, 2-15-1 Konan, Minato-ku, Tokyo
• - CEO: Takumi Kono
• - Established: February 2017
• - Capital: 9.6 billion yen (including capital reserves)
• - Website: lamp.jp