KeyBank Achieves Recognition with 12 Best Bank Awards for Supporting Mid-Sized Businesses
KeyBank's Recognition in Banking Excellence
KeyBank has made headlines for its unwavering dedication to small and mid-sized businesses, receiving an impressive total of 12 Best Bank Awards from Coalition Greenwich in 2025. This recognition highlights the bank's significant investment in building robust relationships with its clients and its commitment to providing top-notch services tailored to their needs.
This most recent accolade comes in a backdrop where KeyBank has been at the forefront in supporting businesses across various sectors. The awards include nine focused on middle market banking and three acknowledging excellence in small business services. Notably, these accolades underscore KeyBank's systematic approach to advising clients, quality of service, and overall satisfaction among their clientele.
Award Highlights
Among the nine Best Bank Awards received for middle market banking are:
- - Best Bank – Ease of Doing Business
- - Best Bank – Values Long-Term Relationships
- - Best Bank – Trustworthiness
- - Best Bank – Customer Service
- - Best Bank – Satisfaction with Cash Management Sales Specialist
- - Best Bank – Satisfaction with Relationship Managers (RM) (both nationally and regionally)
- - Best Bank – Advisory Capabilities of Relationship Managers (RM)
These accolades reflect KeyBank's commitment to nurturing trusted partnerships with middle market clients, helping them navigate the complexities of business performance.
Quotes from Leadership
Ken Gavrity, President of Key Commercial Bank, expressed pride in the bank's achievements, stating, "These awards are a testament to the deep trusted relationships we've built with our clients and the dedication of the teams that serve them every day. We are honored to be recognized by Greenwich Associates and our clients, and we remain committed to delivering a best-in-class platform that empowers middle market businesses to grow and succeed."
In addition to its accolades in middle market banking, KeyBank has also earned three significant awards in small business banking, which include:
- - Best Bank – Satisfaction with Relationship Manager (RM)
- - Best Bank – Advisory Capabilities of Relationship Manager (RM)
- - Best Bank – Satisfaction with Relation Manager (RM) in the Midwest
Mike Walters, President of Business Banking at KeyBank, commented on this achievement saying, "Our people are the foundation of KeyBank, and these awards reflect their expertise and ability to build relationships with small businesses across the nation. We are committed to providing tools and guidance to help them thrive in their communities."
Methodology Behind the Awards
The Small Business Awards are determined by over 13,000 interviews conducted with businesses reporting sales between $1 million to $10 million across the country. The Middle Market Business Awards are based on nearly 12,000 interviews with businesses generating sales of $10 million to $500 million throughout the United States. This extensive research and data collection underscore the importance of client feedback and the bank's dedication to listening and adapting.
About KeyBank
Celebrating its bicentennial in 2025, KeyCorp has served clients and communities for 200 years, providing vital services from Maine to Alaska. With assets totaling around $187 billion as of December 31, 2024, its network consists of approximately 1,000 branches and 1,200 ATMs. KeyBank also offers a comprehensive array of corporate and investment banking products through its KeyBanc Capital Markets brand.
For more information on KeyBank's offerings and services, please visit their website at key.com.
KeyBank is a member of the FDIC.
Topics Financial Services & Investing）
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