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Crossfuze Sets the Benchmark: Achieving Elite Status with ServiceNow

Crossfuze, a prominent player in the ServiceNow ecosystem, has made headlines with its recent accolades, reaffirming its standing as a leader in the industry. The company proudly announces that it has not only retained its prestigious Elite Partner status but has also secured the Customer Experience Specialization, a rare honor bestowed upon only a select few in the ServiceNow partner network.

This achievement signifies Crossfuze's unwavering commitment to delivering exceptional services and customized solutions that support its clients throughout their entire ServiceNow journey. With fewer than 80 partners globally recognized as Elite Partners, this designation serves as a testament to Crossfuze's dedication to excellence and innovation.

In an exclusive statement, Steve Griffiths, the CEO of Crossfuze, expressed pride in the recognition, emphasizing how critical the team's dedication is to their ongoing success. “Our achievements, including the Customer Experience Specialization, underscore our commitment to providing unparalleled value to our clients,” Griffiths stated. This mindset has indeed positioned Crossfuze as a preeminent player, committed to enhancing customer interactions through groundbreaking workflow solutions available on the ServiceNow platform.

Crossfuze's endeavors in 2024 solidified its reputation even further with 12 validated practices across various ServiceNow solutions. This accomplishment highlights the company's capability to navigate clients through all phases of their ServiceNow implementations, ensuring they amplify their operational efficiencies and business outcomes.

Erica Volini, Executive Vice President of global industries at ServiceNow, recognized Crossfuze’s contribution, stating that the partner's Elite status serves as a testament to the valuable services and future direction they chart together. This collaborative approach between Crossfuze and ServiceNow underlines the importance of shared goals and mutual success in the fast-evolving tech landscape.

As an Elite Partner, Crossfuze continually applies its extensive industry knowledge and technical acumen to facilitate digital transformation for organizations. The company has built a remarkable track record of successes whilst maintaining a deep commitment to innovation and problem-solving.

The fruits of Crossfuze’s labor were particularly evident in the fourth quarter of 2024, which saw the company achieve a record-breaking performance. Nick McGillivray, the President and CRO of Crossfuze, noted that this period of growth—coupled with the accolades and investments in advancing their AI practices—has positioned them immensely to capitalize on opportunities related to Agentic AI and the ServiceNow platform. “Digital Transformation is escalating,” McGillivray stated, portraying an optimistic view for the future as organizations increasingly leverage technology.

With a focus on delivering superior business outcomes through innovative workflow design and technology, Crossfuze remains at the forefront. Their commitment is backed by over 20 years of experience, ensuring that their clients not only meet but exceed their strategic objectives on the platform. Crossfuze’s journey exemplifies a dedication to transforming digital workflows and enhancing customer experiences, effectively guiding clients toward operational excellence.

If you're interested in learning more about Crossfuze and the impact of their ServiceNow solutions, their dedicated website offers a plethora of resources: www.crossfuze.com.

About Crossfuze

Crossfuze is a globally recognized professional services partner specializing in ServiceNow, with a clear focus on innovation and operational excellence for clients. Their extensive suite of advisory, implementation, and support services ensures that clients can navigate their strategic direction and successfully realize the benefits of digital transformation. As an Elite Partner of ServiceNow, Crossfuze is committed to delivering best-in-class user experiences, ultimately aiming to redefine the future of business workflows.