#United States #Dallas #Patient Care #Homecare Homebase #Healthcare Software

Homecare Homebase Successfully Concludes 2024

Homecare HomebaseSM (HCHB), a frontrunner in home-based healthcare solutions, has made waves in 2024 with its remarkable achievements in innovation, advocacy, and quality enhancements. As we dive into this remarkable year, it has become evident that HCHB is not merely a participant in the market but a dominant force shaping the future of home health and hospice care.

This year, HCHB solidified its leadership status by supporting nearly 44% of home health agencies and approximately 39% of hospice agencies in the U.S. This includes partnerships with all five of the largest home health organizations and four of the largest hospice providers. The staggering statistic of over 121 million annual visits across 4.4 million unique patients marks HCHB as a critical player in driving modern home-based care forward.

The year saw HCHB customers achieve outstanding results, often surpassing industry benchmarks. Agencies utilizing HCHB’s platform reached an average star rating of 3.83, far exceeding the 3.02 average of non-HCHB agencies. In hospice care, the average quality score for HCHB clients was 97.63, compared to 91.30 for their counterparts. A significant 91% of home health agencies working with HCHB received star ratings of three or above, emphasizing the profound impact of HCHB's technology on patient outcomes and operational efficiency.

On the advocacy front, HCHB's influence was pivotal in shaping the Centers for Medicare & Medicaid Services (CMS) CY 2025 Medicare Home Health Prospective Payment System (HH PPS) Final Rule. CMS acknowledged HCHB's commentaries, leading to a favorable adjustment for their clients with a payment increase of 0.90%, surpassing the national average.

The technological advancements rolled out by HCHB in 2024 address prevailing challenges in home care. New tools, such as Medication Kits, significantly cut documentation time for hospice visits by over 20 minutes. Innovations like Patient Visit Reminder and Clinician ETA Notification facilitated improved coordination, leading to a nearly 50% reduction in missed visits.

Furthermore, Smart Scheduling now automates around 50% of scheduling workflows, assigning more than 500,000 visits monthly and optimizing staff resources. Other developments included the expansion of personal care services to 40 states and integration of 20 new interfaces into HCHB's interoperability framework.

In terms of finance, HCHB Services has empowered clients to manage revenue cycles efficiently, processing over 450,000 claims annually and overseeing net collections exceeding $750 million. This financial stability allows agencies to concentrate on delivering quality care, showcasing HCHB's commitment to the growth and resilience of its clients.

HCHB has also emphasized education and collaboration as essential components of its success strategy. In 2024 alone, the organization issued over 39,800 certifications to aspiring healthcare professionals and achieved an impressive 95% course completion rate. There were 17 client-originated ideas developed into significant updates, with a strong focus on enhancing billing systems, data documentation, and interoperability.

Acknowledging industry leaders, HCHB awarded 27 caregivers with Gold Standard Awards and scholarships for their relentless dedication to improving patient care.

Looking ahead to 2025, HCHB is poised to continue its growth trajectory by focusing on documentation improvements and harnessing AI technologies for enhanced operational efficiency. The organization remains dedicated to fostering partnerships with clients, ensuring tailored solutions meet the evolving landscape of home-based care.

In summary, 2024 marked a year of transformative action for Homecare Homebase, equipping agencies for success while spotlighting the struggles faced by the industry through robust advocacy. With a steadfast commitment to innovative practices, HCHB is ready to lead the charge in developing sustainable home care solutions well into the future.

For more details about Homecare Homebase and its impact on the industry, visit hchb.com.