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Coveo Introduces Dynamic Speaker Lineup for Relevance 360 Event

Coveo, the leading player in AI-Relevance and search technologies, has revealed its lineup for the 12th edition of Relevance 360, an essential virtual gathering aimed at exploring AI's transformative powers in commerce, customer experience (CX), and employee experience (EX). Scheduled for March 6 and March 13, 2025, this event promises to deliver groundbreaking insights into AI-driven innovations.

Navigating the AI Landscape

In a rapidly evolving environment where AI capabilities can sometimes be muddled by hype, Coveo stands out by offering companies actionable insights into harnessing AI effectively. This year, the Relevance 360 event is specially structured into two focused sessions to cater to distinct professional sectors: ecommerce and customer/employee engagement.

Relevance 360 Commerce Edition

Designed specifically for B2B and B2C commerce leaders, the Commerce Edition of Relevance 360 will feature industry thought leaders discussing how AI can unlock profitable growth. Highlights of this session include:

• - Laurent Simoneau, Coveo's Co-founder and incoming CEO, will lead discussions on the latest advancements in AI and their practical applications.
• - Suzie Kronberger, previously with Google and LinkedIn, will share her insights into using AI for revenue growth.
• - Peter Curran, Coveo's GM of Commerce, will provide real-world examples of AI success stories.

Critical Takeaways for Attendees

Participants in this session can expect to discover:

• - Real AI Insights: Learn how top brands use AI-driven search to enhance product discovery and boost sales.
• - Expert Access: Obtain advice from leading industry innovators on scaling AI application.
• - Growth Roadmaps: Understand the essential steps required to maximize profitability through enhanced Ecommerce strategies.

Relevance 360 CX & EX Edition

The CX & EX Edition is tailored for leaders in customer service, websites, and workplace optimization. Key speakers include:

• - Louis Têtu, Coveo's Chairman and CEO, who will discuss the strategic importance of personalized customer interactions.
• - Jeff Harling from Zoom and John Ragsdale from TSIA will share methodologies for leveraging AI to improve user experiences.

Expected Learning Outcomes

Attendees can look forward to actionable strategies that include:

• - Unlocking Enterprise Value: Proven methods for accessing and utilizing enterprise knowledge effectively.
• - Real-World Case Studies: Analysis of successful implementations of GenAI and lessons learned.
• - Maximizing Interaction: Best practices for tailoring user experiences via AI personalization tactics.

Why You Should Participate

Coveo Relevance 360 stands as a crucial destination for leaders seeking to drive meaningful change within their organizations through AI. Each session is designed to equip attendees with the knowledge they need to succeed, resulting in a practically applicable framework that they can implement immediately in their operations.

Event Registration

Each event will be approximately one hour long:
1. Relevance 360 Commerce Edition: Thursday, March 13, 2025, at 9:00 AM ET.
2. Relevance 360 CX & EX Edition: Thursday, March 6, 2025, from 11:00 AM – 12:00 PM ET.

Don't miss out on this opportunity to harness the future of AI in commerce and customer experience—register now to secure your place at Relevance 360!

About Coveo

Coveo is dedicated to enhancing AI-Relevance across digital experiences, enabling enterprises to connect effectively with customers and employees, thus maximizing business outcomes. With a focus on hyper-personalization and data unification, Coveo offers superior solutions certified with ISO standards, ensuring user data is handled with the utmost security and compliance. Visit their blog or follow Coveo on LinkedIn and YouTube for real-time updates on the latest in AI-Relevance.