R&R Corporation Launches Innovative Repair Management App: Monomane
R&R Corporation, based in Tokyo, officially announces the launch of its groundbreaking repair management application,
Monomane, set to become available on
January 12, 2026. Emphasizing the promotion of consumers' “Right to Repair,” R&R is committed to digitalizing and standardizing the repair sector, as well as simplifying the process for everyday users who wish to manage repairable items online.
Background and Vision of R&R
Founded by a team of professionals with backgrounds in extended warranties and insurance, R&R aims to address a pressing issue: the high number of consumers unable to repair damaged goods due to warranty or insurance limitations. Numerous products often end up discarded rather than repaired, despite the fact that repairing is a more environmentally sustainable choice. R&R believes in fostering a culture where repairs are readily accessible, contributing to a
circular economy that minimizes waste and excessive production.
With growing discussions around consumer rights to repairs in Japan and recent legislative advancements in the European Union, the necessity for a robust repair infrastructure has never been clearer. R&R's
Monomane and its accompanying platform
REPAIR BASE conform to EU standards for repair platforms, promising consumers a safer and more trustworthy experience.
R&R's Mission
R&R is forging ahead with the vision of establishing a
transparent, fair, and environmentally friendly repair ecosystem in Japan. They offer various services aimed at streamlining the repair process:
- - Development and operation of Monomane, the consumer management application.
- - Creation of REPAIR BASE, a comprehensive platform for repair professionals.
- - Consulting services related to repairs and warranties.
- - Business Process Outsourcing (BPO) for repair-related operations.
What is Monomane?
Monomane is a free app that allows users to manage a wide variety of items, including electronics, home appliances, vehicles, and even toys. Users can register and manage their items effortlessly, and thanks to its integration with
REPAIR BASE, they can initiate repair requests directly through the app. This multifunctional approach provides users with a seamless and transparent experience for both item management and repair services.
Benefits for Consumers
Monomane offers several advantages for users:
1.
Centralized Item Management: Users can easily organize information about various items, irrespective of category or brand. The app allows storage of warranties, receipts, and product images.
2.
Online Repair Requests: Consumers can view repair costs, details, and expected turnaround times before making a repair request, leading to enhanced transparency.
3.
Convenient Alerts and Features: With features like warranty expiration notifications and battery replacement reminders, users are well-prepared for potential issues before they arise.
Currently focused on repair services, Monomane is expected to expand its offerings to include a range of lifecycle management services such as recycling, sale, and maintenance in the future.
Introducing REPAIR BASE
REPAIR BASE serves as a cross-industry, comprehensive repair platform, which is beneficial for repair businesses, manufacturers, and warranty providers. Through its synergy with Monomane, REPAIR BASE streamlines connections between consumers and repair companies, offering a safer and dependable repair experience.
Value Offered by REPAIR BASE
- - Attracting Repair Requests: Repair firms can utilize REPAIR BASE as a customer acquisition tool, effectively increasing their revenue.
- - Streamlined Repair Operations: The platform facilitates every aspect from customer interaction to invoicing, thus digitizing traditional analog methods within the repair industry.
- - Efficiency through AI: Currently under development, AI-driven features will help reduce lead times and costs by automating estimations and recommendations related to repairs.
Future Aspirations
R&R plans to widen its scope of repair services continuously. Starting with digital products, they aim to gradually include categories like home appliances, vehicles, and more. Beyond repairs, R&R's mission includes expanding services related to product assessments, recycling, and maintenance, ultimately striving toward a sustainable future for goods.
R&R seeks partnerships with various industries, aiming to enhance the lifecycle services provided through Monomane. Interested parties are encouraged to reach out via their website.
Conclusion
Under the leadership of President Takayuki Ikeda, R&R Corporation aspires to create a society where the
Right to Repair is a standard expectation. By connecting consumers, manufacturers, and repair services through Monomane and REPAIR BASE, R&R is not only facilitating easier repairs but also pioneering the development of a sustainable ecosystem for product management.