#USA #Veeva Systems #Pleasanton #Vault CRM #Veeva AI

Veeva AI Agents Now Available to Enhance Life Sciences Engagement

Veeva Systems, a leading company in life sciences, has made significant progress with the introduction of Veeva AI Agents designed to enhance the performance of businesses in this sector. Announced on December 3, 2025, these AI tools are set to transform productivity and customer-oriented processes.

Veeva's AI agents are integrated into existing applications like Vault CRM and PromoMats, and they are expected to streamline various business processes. This move showcases Veeva's commitment to leveraging technology to drive efficiencies within the life sciences industry. According to Andy Han, Senior Vice President of Veeva AI, these innovative agents are poised to substantially impact user experience and operational effectiveness.

Features of Veeva AI Agents

For Vault CRM

1. Free Text Agent - This feature identifies and highlights potential issues in call notes, ensuring compliance and accuracy in documentation. By generating detailed reports, businesses benefit from enhanced, high-quality customer insights.
2. Voice Agent - Allows field teams to gather information and action items more efficiently by enabling voice command input, making data collection quicker.
3. Pre-call Agent - Offers tailored insights and recommendations based on relevant data, enhancing the preparation of field representatives for client interactions.

For PromoMats

1. Quick Check Agent - Scans content against established guidelines to pinpoint problems before the Medical, Legal, Regulatory (MLR) review stage.
2. Content Agent - Provides context-aware insights into various document elements, aiding in thorough review processes by summarizing texts, evaluating visuals, and answering queries related to document content.

Seamless Integration

The design of Veeva AI Agents notably prioritizes secure data access, user permissions, and smooth participation within Veeva applications. Organizations can even customize these agents to align with specific operational needs, enhancing the relevance and effectiveness of AI within their workflow.

Furthermore, Veeva Business Consulting is available to assist clients in redefining processes to integrate these new AI capabilities seamlessly.

Industry Reception

Leaders from various prominent organizations have expressed their enthusiasm regarding the deployment of Veeva AI. Greg Meyers, from Bristol Myers Squibb, mentioned the importance of Veeva AI in realigning the way practitioners interact with their resources, emphasizing its potential in improving patient outcomes. Other industry figures, including Jason Benagh of Moderna, highlighted the advancements in process efficiency achievable through the Quick Check Agent.

Novo Nordisk's Frank Armenante remarked on how these tools free field teams to concentrate on their most crucial responsibilities, ultimately benefiting healthcare providers and patients alike. The feedback underscores a shared optimism about how Veeva's innovations could help redefine operational frameworks across the life sciences field.

Conclusion

As the life sciences landscape continues to evolve, Veeva Systems positions itself at the forefront of innovation with the launch of Veeva AI Agents. By harnessing the power of AI, the company aims to facilitate a transformative journey for businesses, enhancing customer engagement and productivity. These advancements not only represent a step forward for Veeva but also a pivotal moment for the entire industry looking to effectively manage the complexities of modern healthcare.

For those interested in learning more about the latest developments in Veeva AI, visiting the Veeva AI Community on Veeva Connect is encouraged. Tomorrow's Q&A session will provide an opportunity for attendees to delve deeper into Veeva AI's capabilities within Vault CRM.