#Japan #Hitachi Solutions #Shinagawa, Tokyo #BSSsymphony #Acquia Inc.

Hitachi Solutions Enhances BSSsymphony for Subscription Management

Hitachi Solutions, based in Shinagawa, Tokyo, is expanding its BSSsymphony subscription platform services to better support a variety of industries engaging in subscription business models. As cyber-attacks continue to rise, the company's latest offering features a highly secure web portal for subscribers, designed for quick deployment, which will begin to roll out on November 7.

The BSSsymphony platform serves numerous sectors, including gas and manufacturing, by streamlining crucial processes like contract management and billing. The latest portal foundation option allows clients to build necessary web pages for contract application and management much faster with provided templates. This service is built upon the Cloud Platform by Acquia, Inc., a renowned provider based in Massachusetts, which ensures robust security and integrates seamlessly with the BSSsymphony billing management system.

By utilizing this new option, clients can enhance operational efficiency, customer satisfaction, and retention rates. Hitachi Solutions aims to assist businesses in the subscription economy, contributing significantly to their success efforts.

Features of the BSSsymphony Subscription Platform Portal Option

1. Robust Security: The portal is developed on Acquia's Cloud Platform, providing necessary templates for creating web pages essential for subscription businesses. This streamlines the construction period significantly, catering to diverse client requirements.
2. Data Integration: The web portal connects with subscription management data, enhancing the overall management workflow. This integration utilizes Hitachi Solutions' extensive expertise in the subscription landscape, enabling customized services as businesses grow.

Understanding the Need for a Secure Web Portal

When initiating a subscription business, companies must prepare an effective environment for managing a range of tasks, including customer management, contracts, billing, and payment processes. A secure portal for contract-related tasks—such as application forms and contract information verification—is a critical component. Given the sensitive nature of personal data and contract details, adequate security measures are paramount, often resulting in lengthy setup times.

Hitachi Solutions has been instrumental in accommodating Japan's commercial practices, providing subscription management platforms to an array of sectors, including telecommunications and energy. The company's historical commitment to facilitating various phases of subscription business development—from initiation to achieving customer success—has led to the decision to broaden support services, especially with the introduction of secure web portals that promise quick setup times.

Endorsement from Acquia, Inc.'s CEO Chris Tranquill

Chris Tranquill, CEO of Acquia, expressed strong support for the partnership, stating, "We are delighted to collaborate with Hitachi Solutions. The integration of our technology into their subscription platform illustrates our commitment to creating remarkable digital experiences together. This alliance is set to enhance digital engagement for clients significantly."

Overview of BSSsymphony Subscription Platform Services

BSSsymphony provides solutions necessary for flexible contract management and reducing operational burdens associated with complex billing in subscription businesses. Alongside over 30 implementations across Japan, it supports back-office operations tailored to local commercial practices, significantly alleviating the operational load on companies offering subscription services.

For more information, you can visit the official website Hitachi Solutions.

About Acquia, Inc.

Acquia is dedicated to delivering outstanding digital customer experiences for ambitious brands globally. Its Digital Experience Platform (DXP), built on the open-source Drupal, empowers marketers, developers, and IT teams to create tailored digital products and services quickly while leveraging content and data assets effectively. Acquia also promotes AI-driven efficiencies in content creation and site management. More details can be found on Acquia's website.

About Hitachi Solutions

Hitachi Solutions strives to achieve digital transformation through innovative solutions developed in collaboration with customers, leveraging cutting-edge digital technologies. The company operates across various global locations, addressing the challenges faced by societies and businesses, and is committed to creating a safe, secure, and sustainable world. For more information, visit Hitachi Solutions.