#China #Shanghai #logistics #National Conference #ZTO Express

ZTO Express Organizes 2025 National Network Conference

On January 9, 2025, the leading express delivery company in China, ZTO Express (Cayman) Inc., convened its National Network Conference at its headquarters in Shanghai. This significant event was aimed at discussing the company's future directions, strategies for operation, and adapting to the evolving demands in the logistics industry.

The conference's opening session began with Chairman Meisong LAI delivering a compelling presentation titled "Service First, Actions Count, Development is the Only Way Forward." In his address, he underscored the accomplishments of ZTO in 2024, highlighting a remarkable parcel volume of 34 billion units, which marked a year-on-year growth of 12.6%. This achievement positioned ZTO as the industry leader in business scale for the ninth consecutive year, showcasing the company's commitment to a balanced development strategy.

During the event, the achievements of the previous year were not only celebrated but also analyzed critically. The team deliberated on the overarching themes set forth by the 2025 National Postal Management Work Conference held by the State Post Bureau. These discussions centered around substantial progress while maintaining service quality, operational excellence, and continued growth in a competitive market.

In outlining ZTO's key objectives for 2025, the conference emphasized the need for an integrated approach to quality and development. The primary focus areas identified included reinforcing safety measures, enhancing service offerings, fostering fairness within operations, and promoting unity among network partners. LAI articulated a vision where quality improvements would be pivotal in driving overall business performance, thereby enabling ZTO to actively respond to market dynamics and consumer needs.

Furthermore, the conference acted as a platform for expressing gratitude towards ZTO’s network partners and employees, acknowledging their relentless efforts in sustaining business operations amidst challenges over the past year. Chairman LAI echoed a firm belief in the expansive potential of the express delivery sector in China, especially amidst rising industry consolidation trends that favor high-quality development.

The days of the conference were filled with strategic brainstorming sessions aimed at maximizing the efficiency and efficacy of ZTO's operations. Participants engaged in various workshops that focused on innovative practices, exploring paths to network expansion while solidifying ZTO’s existing market advantages. With effective leadership at both headquarters and regional levels, the conference resolved to ensure that each frontline employee remained engaged and vigilant in executing ZTO’s strategic objectives.

As the logistics and express delivery markets evolve, adapting to the changes and anticipating future challenges will remain essential. The ZTO conference concluded with a reaffirmation of commitment from all stakeholders to work cohesively towards enhanced service quality and a supportive network environment. By leveraging the strengths of their expansive network, ZTO aims to continually exceed customer expectations and redefine the standards of delivery service excellence

Conclusion

ZTO Express's National Network Conference not only served as a summary of past accomplishments but also set a dynamic tone for 2025, ensuring that the company remains at the forefront of the express delivery industry. As ZTO prepares for the opportunities and challenges ahead, it is evident that a blend of proactive strategies and strong collaboration will be key drivers of future success.

For more insights and updates on ZTO Express, visit ZTO Investor Relations.