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Altius-Link's 'AAA' Awards: Celebrating Excellence

Altius-Link Co., Ltd. held its annual internal award ceremony, the Altius-Link Annual Award (AAA), to recognize outstanding initiatives that embody the company's guiding principle of "Altius"—meaning "higher" in Latin. This year marked the second installment of the event, which has been celebrated since the company's merger, highlighting the importance of innovative development and teamwork within the organization.

The company's purpose is to create connections that are stronger, more beautiful, and more engaging. By showcasing initiatives that reflect these values, the AAA aims to motivate employees and foster an environment conducive to growth and enhanced value delivery across the entire organization.

The awards included 11 nominated projects from various departments, with a special collaborative category introduced this year. Teams that shared efforts across different departments were allowed to present their projects, fostering interdepartmental teamwork. The top two teams from this collaborative initiative were selected through employee voting to make their presentations during the event.

The category of presentation topics was wide-ranging, covering areas related to Altius-Link’s primary business—Digital BPO Services—knowledge sharing and utilization promotion in corporate departments, operational improvements, and various collaborative projects among departments. To enhance the atmosphere, supporters from the presenting teams were encouraged to cheer, creating a spirited sense of community and adding to the celebratory ambiance. It was a joyful occasion that brought smiles to many presenters.

Judging Criteria

To determine the award winners, specific criteria were set:
1. Embodiment of Values: How well the project reflects Altius-Link's values and principles.
2. Contribution: Assessment of the project's impact in terms of business achievements, organizational collaboration, and the often-unseen contributions made by supporting departments, which play a crucial role behind the scenes.

Grand Prix Winner: A Beautiful Co-Creation

The ultimate prize, the Grand Prix, went to the team behind the newly launched "Comprehensive Audio Quality Automatic Evaluation Assessment Service," named the “Everyone Happiness” team. Their project was recognized for its collaborative nature and innovative approach, perfectly embodying the company’s purpose—"Creating beautiful connections through co-creation." Their efforts to establish this new service exemplified the spirit of cooperation between various departments and external partnerships, earning them high accolades.

Future Aspirations

Moving forward, Altius-Link remains committed to its purpose of fostering stronger, more beautiful, and more engaging connections. The company emphasizes the importance of each employee's dedication to enhancing customer relations and providing value that contributes to a better society. By promoting recognition of achievements and nurturing a culture of collaboration, Altius-Link sets the foundation for continuous growth and innovation.

In conclusion, the AAA awards not only serve as a recognition of individual and team efforts but also as a testament to Altius-Link's overarching mission—to harness the collective strength of its employees in delivering exceptional service and creating a lasting impact in the BPO industry.

About Altius-Link

Altius-Link is a joint venture between KDDI and Mitsui & Co., situated in Shibuya, Tokyo. The company boasts a vast network with approximately 100 domestic and international locations, supported by a workforce of around 56,000 talented individuals. This extensive setup allows Altius-Link to address genuine challenges faced by client companies through its BPO services, enhancing customer experience with a blend of high-value personal services and cutting-edge digital technologies. For more information about the company and its services, visit Altius-Link or Services.