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IFS Repeats as Customers' Choice in Gartner Report

IFS has accomplished a notable milestone by being named as a Customers' Choice in the 2026 Gartner Peer Insights Voice of the Customer for Cloud ERP tailored for product-centric enterprises. This recognition marks the fourth consecutive year that IFS has achieved this prestigious accolade, setting it apart as the only vendor to do so in this category. The report reflects a persistent trend of high customer satisfaction among IFS users.

In the latest report, IFS garnered 155 reviews, earning an impressive overall rating of 4.7 out of 5 and an 88% willingness-to-recommend score as of March 2026. Notably, IFS surpassed the market average in both Overall Experience and User Interest and Adoption metrics, solidifying its position in the Customers' Choice quadrant since 2023.

Customer feedback highlights the effectiveness of IFS's approach:

• - “IFS Offers Excellent Product Functionality With Strong Customer Engagement Approach.” The Data and Analytics Manager from the manufacturing sector praised IFS for their accessibility and genuine interest in ensuring product excellence.
• - “IFS Product Stands Out in Highly Competitive Market.” A Director of IT noted the outstanding features and responsiveness of the IFS solutions.
• - “AI-Powered ERP System Enhances Manufacturing With Real-Time Information Display.” Another review mentioned the innovative use of AI within the ERP system, emphasizing its necessity for modern manufacturing.

IFS’s comprehensive Cloud ERP solutions are crafted to assist organizations operating in asset-intensive industries in managing complexity, fostering innovation, and delivering the Moment of Service™ to customers. As powered by IFS.ai, IFS Cloud effectively connects people, processes, and assets across the entire value chain, promoting swift decision-making and driving productivity.

Being recognized as a Customers' Choice for four consecutive years emphasizes IFS's ongoing commitment to delivering exceptional value to its clients. This recognition follows a similar honor received in 2025, 2024, and 2023, clearly establishing IFS as the primary vendor in this category over the reported years.

Cathie Hall, Chief Product and Customer Officer at IFS, expressed her pride regarding this achievement, stating, “Four consecutive years as the sole Customers' Choice in this category is something we are truly proud of, because it is our customers who determine it.” She emphasized the importance of customer reviews in reflecting real-world outcomes that IFS strives to achieve daily.

Reflecting on the sustainable needs of industrial businesses, IFS aims to provide software solutions that not only meet current demands but also adapt as those needs evolve. IFS Cloud, driven by Industrial AI, is purposefully developed for this intent, and this recognition serves as confirmation that IFS is on the right path.

The full report can be accessed by Gartner clients, providing insights into customer experiences and evaluations of various cloud ERP providers. Gartner reminds users that their reports do not endorse any specific vendors and are based on subjective experiences, underscoring the diversity of user opinions within the market.

In summary, IFS’s continued dominance and consistent recognition in the Gartner report signifies its strategic advantage and strong customer relations, positioning itself as a leader in Industrial AI software solutions in the cloud ERP landscape.