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Shinka Showcases Innovative Solutions at ENDEX 2026

Shinka, a Tokyo-based company specializing in the development and sales of AI communication integration platforms, will participate in the 2026 End-of-Life Industry Expo (ENDEX) taking place at Ariake GYM-EX from September 10 to 11. This expo is recognized as one of Japan's largest events focused on end-of-life industries, and Shinka sees it as an excellent opportunity to demonstrate its flagship product, Kaikura.

Experience Cutting-Edge Technology

During the expo, visitors will have the chance to experience live demonstrations of Kaikura, which is designed to streamline communication in the end-of-life sector. Key features include:

• - Caller Information Capture: Instantly identify the caller’s information at the time of the call.
• - Automated Transcription and Summarization: Utilizing generative AI to provide automatic transcriptions and summaries of conversations.
• - In-Person Recording Management: An innovative smartphone app that allows users to record and manage face-to-face conversations.

These functionalities aim to alleviate industry challenges, such as staff shortages and workload struggles, and support professionals to concentrate more on providing empathetic service to bereaved families.

Addressing Industry Challenges

The end-of-life care sector requires not only precise operations but also a compassionate approach towards customers. Amid rising staffing issues and overwhelming workloads, Shinka is committed to addressing these unique industry challenges. They propose solutions that enhance operational efficiency, enabling professionals to focus on the crucial tasks of providing support to grieving families.

Ideal for Various Stakeholders

The Shinka booth will be beneficial for various professionals who wish to enhance their services:

• - Improve the quality and satisfaction of phone interactions with bereaved families.
• - Prevent communication breakdowns during staff transitions or absences.
• - Address chronic labor shortages with efficient workflows.
• - Leverage call data to enhance service offerings.

The booth will also feature collaborations with industry-focused systems like Smart Funeral by AgeRobotics, showcasing real-world case studies on operational efficiency and quality improvement within the funeral and end-of-life care sector. Note that Smart Funeral is a registered trademark of AgeRobotics.

Event Details

• - Event Name: 2026 End-of-Life Industry Expo (12th Edition)
• - Dates: September 10-11, 2026
• - Time: 10:00 AM - 5:00 PM
• - Venue: Ariake GYM-EX
• - Booth: A-23
• - Admission: Free with pre-registration required.

For registration, please visit the official site.

About Kaikura

Kaikura serves as a cloud-based AI communication integration platform, centralizing all customer interactions via phone, in-person meetings, email, SMS, and LINE. By consolidating communication histories per customer, Kaikura employs generative AI to provide conversation transcriptions, summaries, and quality assessments, ultimately enhancing the efficiency and management of operations.

Since launching in August 2014, Kaikura has achieved an impressive 99.7% retention rate and has been implemented in over 3,600 companies across 6,600 locations as of June 2026. Its contributions to digital transformation in customer communication have been highly regarded.

Company Background

Shinka Co., Ltd. (TSE Growth Market, Stock Code: 149A), founded on January 8, 2014, is committed to making the world more interesting through technology. Led by CEO Takahiro Ejiri, the company specializes in system development and cloud service offerings that enhance business communications.

Corporate Information

• - Location: 10F Hirose Building, 3-17 Kanda Nishikicho, Chiyoda, Tokyo, 101-0054
• - Capital: 4.2 billion JPY (as of June 2026)
• - Employees: 93 (as of June 2026)
• - Corporate Website: Shinka Official

Join us at the ENDEX 2026 to learn how Shinka is innovating communication in vital sectors of society!