#USA #Sunnyvale #Automation #FutureDial #mobile devices

FutureDial Expands Global Reach

FutureDial, known as the influential leader in mobile device processing automation, has recently announced the launch of its new Global Solution Centers located in Europe and Asia. This strategic move follows the company’s recognition as the 2025 Mobile Disrupt Innovation Award winner, a testament to their ongoing commitment to innovation and excellence in the field.

These centers are designed to replicate the success of FutureDial's existing automation labs found in Dallas, Texas, and Sunnyvale, California. They will offer customers worldwide direct access to advanced automation technologies and the opportunity to engage in solution design processes tailored specifically to their operational needs.

Extending Leadership Through Experience

With an impressive history of processing over 420 million devices, FutureDial has gained unparalleled experience and expertise in the device processing market. The newly established Solution Centers will allow customers to witness automation capabilities firsthand. They will have the chance to engage with FutureDial’s SMART Receive, SMART Test, and SMART Grade solutions, enabling them to explore how artificial intelligence can be leveraged for optimizing operational efficiency.

Frank Harbist, the CEO of FutureDial, emphasizes their distinctive position in the industry: "No one in this industry has the depth or breadth of experience that FutureDial brings. Our aim is to allow customers to interact with our advanced systems and truly grasp the transformative power of our software, AI-driven automation, and information management strategies."

The evolution of many of FutureDial’s clients, transitioning from mere software usage to fully automated workflows, showcases substantial improvements in their operational processes, such as enhancements in speed, precision, and cost efficiency. FutureDial’s automation solutions are specifically engineered to provide real-time reporting, actionable insights, and seamless integration into already existing Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) frameworks. This level of data-driven insight not only empowers customers to monitor performance metrics but also aids them in enhancing decision-making across multiple facilities.

A Global Vision of Automation

The continued growth in Europe and Asia represents the next phase in FutureDial's ambitious mission to make automation accessible to device processors, refurbishers, and logistics providers on a global scale. These Global Solution Centers are envisioned to become vital hubs of innovation, collaboration, and learning. They are intended to help customers identify new avenues for automation while optimizing their operations for increased velocity, precision, and profitability.

"We are establishing environments where clients can not only observe automation but also engage with it directly," says Harbist. "Our leadership transcends technology; we guide clients through their journey from software implementation to full automation, ensuring they understand the immediate return on investment (ROI) our solutions offer, as well as their potential for scalability as their businesses evolve."

The new Solution Centers will be located in Germany and Japan, with customer engagement initiatives set to launch in the upcoming months and full operational capacity expected by early 2026. In Germany, FutureDial is collaborating with DIS-CONNECT, GmbH—a prominent player in the connected devices lifecycle management ecosystem—to equip and staff the European Solution Center. Meanwhile, in Japan, a specialized Solution Center will be implemented to cater specifically to the needs of the Japanese and broader Asian markets.

Georg Dis, CEO and Founder of DIS-CONNECT GmbH, expressed pride in supporting FutureDial’s German expansion: "FutureDial's dedication to quality and innovation sets a high benchmark in the sector, and together, we are delivering cutting-edge automation and intelligence to our customers through our European Solution Center. The fusion of DIS-CONNECT's Service Solutions, AI Decision Matrix, and FutureDial's automation systems is poised to revolutionize the market."

About FutureDial

FutureDial stands at the forefront of providing intelligent AI-driven automation and software solutions tailored for device processors, logistic service providers, and refurbishers around the globe. Their innovative suite of SMART automation technologies is designed to expedite processing, enhance accuracy, and cut costs throughout each phase of the device lifecycle, ensuring efficiency and effectiveness across the board.

In summary, FutureDial is not only enhancing its operational footprint globally but is also redefining how device processors approach automation, making a resonant impact on the industry as a whole.