#USA #Seattle #Gravyty #Ivy.ai #Ocelot

Transforming Higher Education Engagement with Ivy & Ocelot

In a groundbreaking move, Gravyty has launched Ivy & Ocelot, a unified AI platform set to revolutionize engagement in higher education. As the key provider of AI engagement solutions, Gravyty has been at the forefront of innovation, and this latest product brings together two of the most trusted AI virtual assistants, Ivy.ai and Ocelot, into a cohesive platform designed to streamline communication and enhance institutional performance.

A New Era for Campus Communication

The Ivy & Ocelot platform addresses several challenges facing higher education institutions today, including staffing shortages and increasing demands from students for seamless digital experiences. With an expectation for personalized engagement, institutions now need solutions that can quickly adapt to their specific needs, and Ivy & Ocelot is designed to do just that. This AI assistant provides tailored support for various departments—including enrollment management, IT, athletics, and housing—allowing for efficient, department-specific responses and freeing staff to focus on more critical, high-value interactions.

Key Features and Innovations

Gravyty's Ivy & Ocelot isn’t just a rebranding but a significant enhancement of capabilities, introducing unique features specifically tailored for higher education:

• - Automated Content Sync: With refreshes occurring every 24 hours, the platform automatically aligns with verified knowledge sources to ensure accuracy and reduce maintenance workloads.
• - AI Search: This feature employs generative AI to deliver multimedia results based on institution-specific content, eliminating inaccuracies commonly referred to as hallucinations.
• - Customizable Brand Voice: Institutions can tailor the bot's tone and language to reflect their unique brand personalities, enhancing the overall student experience.
• - Omnichannel Engagement: The platform supports interaction across various channels, including chat, SMS, phone, and social media platforms like WhatsApp, which broadens communication opportunities.
• - Advanced Analytics: On-demand dashboards allow for in-depth analysis of engagement metrics, enrollment trends, and overall return on investment, pushing institutions towards data-driven decision-making.

Meeting the Needs of Higher Education

The need for integrated, AI-driven solutions has become increasingly urgent as colleges and universities strive to meet rising student expectations amidst budget constraints. Ivy & Ocelot not only facilitates this but also provides a centralized governance structure that enhances cross-departmental collaboration and ensures comprehensive coverage of student needs across multiple touchpoints.

Justin Beck, CEO of Gravyty, emphasized the importance of this advancement, stating, “Higher education is being asked to do more than ever with limited resources, and Ivy & Ocelot makes that possible. By uniting more than a decade of higher education AI expertise into one intelligent system, we are enabling institutions to provide faster, more personalized support.”

The Larger Mission

The introduction of Ivy & Ocelot marks a pivotal moment in Gravyty's broader mission to enhance the educational lifecycle from prospective students through alumni. Following recent mergers that brought together key players in the education technology space, Gravyty's offerings have evolved to cover all phases of student engagement, emphasizing the importance of connection and community within educational settings.

For educational institutions, embracing this innovative platform means equipping themselves with the tools necessary to thrive in today's competitive landscape. As Gravyty continues to lead the charge into the future of education, the advancements presented by Ivy & Ocelot will undoubtedly reshape how colleges and universities interact with their students and manage their internal processes effectively.

For further details about Gravyty and the Ivy & Ocelot platform, visit Gravyty's official website.